Entry-Level E-Commerce Customer Service Representative
Posted 7 days ago
Job Details
Category
Location
Salary
35.870 to 40.760 per hour (plus commission)
Job Description
GenBio is looking for a friendly Entry-Level E-Commerce Customer Service Representative to join our team! In this role, you'll assist customers with orders, returns, and general inquiries in a fast-paced, supportive environment.
Key Responsibilities:
Respond to customer inquiries via email, chat, and phone.
Assist with order tracking, returns, exchanges, and refunds.
Provide product info and help navigate the online store.
Resolve customer concerns and ensure satisfaction.
Qualifications:
High school diploma or equivalent.
Strong communication skills (English; French is a plus).
Basic computer skills and a positive attitude.
Why Join GenBio?
Competitive salary.
Friendly, inclusive team environment.
Opportunities for growth and development.
Key Responsibilities:
Respond to customer inquiries via email, chat, and phone.
Assist with order tracking, returns, exchanges, and refunds.
Provide product info and help navigate the online store.
Resolve customer concerns and ensure satisfaction.
Qualifications:
High school diploma or equivalent.
Strong communication skills (English; French is a plus).
Basic computer skills and a positive attitude.
Why Join GenBio?
Competitive salary.
Friendly, inclusive team environment.
Opportunities for growth and development.
Application closing date is 2026-05-06
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