Shipping & Receiving Specialist

Be part of a dynamic team ensuring seamless mailroom operations and supporting a fast-growing organization. If you are detail-oriented, adaptable, and excel in collaborative, fast-paced environments, this role is for you!

This is a contract role through January 29, 2027 with possible extension if business needs and performance align.

Our client is one of Vancouver’s most sought-after companies to work for, with global operations and an impeccable reputation.

• Welcome and assist employees, couriers, and vendors in the mailroom, ensuring a smooth and professional experience. 
• Oversee all incoming and outgoing mail, continuously optimizing processes to support our rapid growth. 
• Establish and maintain efficient shipping and receiving routines, prioritizing speed, accuracy, and consistency. 
• Coordinate and oversee all outbound shipments, ensuring products are shipped and received according to schedule. 
• Collaborate regularly with Shipping & Receiving Specialists, the Office Services Manager, and key stakeholders to ensure smooth operations. 
• Work cross-functionally with Logistics, Technology, Product, and Brand teams to streamline processes and address needs. 
• Provide couriers with necessary documentation for delivery exceptions and customs clearance. 
• Maintain a clean, organized, and orderly mailroom, ensuring it remains conducive to productivity and safety. 
• Conduct departmental audits on a bi-weekly, monthly, and quarterly basis, producing and maintaining reports for department leadership. 
• Serve as the subject matter expert on customs requirements, shipping declarations, and packaging specifications. 
• Support employees by offering guidance and answering queries related to shipping procedures. 
• Coordinate remote pick-up processes with vendors across Canada, the U.S., and internationally. 
• Maintain up-to-date shipping and receiving information on internal communication platforms for easy access and reference. 
• Manage and order mailroom supplies and necessary equipment to ensure smooth operations. 
• Take on special projects and additional assignments as directed by the Office Services Manager. 

• Completion of secondary school and a Bachelor’s degree or equivalent practical experience. 
• Exceptional verbal and written communication skills, with the ability to convey information clearly and effectively. 
• Outstanding guest service, organizational, and time management skills, with a focus on delivering results. 
• Discreet and trustworthy, with the ability to maintain the highest level of confidentiality. 
• Ability to manage multiple tasks in a fast-paced, dynamic environment with flexibility and adaptability. 
• High attention to detail and a task-oriented mindset, with strong problem-solving abilities and a collaborative spirit. 
• Committed to fostering diversity and inclusivity in the workplace. 
• Regular lifting (up to 50 lbs.) and handling of pallets (50 lbs. or more) with care and safety. 
• Proven analytical and critical thinking skills, with the ability to identify and resolve issues efficiently. 
• Familiarity with shipping documentation and an understanding of related processes and requirements.
• Reliable and responsible, with a strong sense of accountability and commitment to tasks. 
• Creative and innovative, with a passion for generating new ideas and thinking outside the box. 
• Strong experience with Microsoft Office Suite programs.

Hourly wage in the range of $29-30/hr + 4% vacation pay.

Vancouver, 5 days onsite in office.

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