Esthetic Services Manager

About us

Spa A'lita is a renowned destination for beauty and wellness enthusiasts, committed to creating an "Oasis" where the stresses of everyday life are left behind and your well being is nurtured and protected. It is our goal to continually educate our clients in the latest trends and technologies in the health and beauty industry and to expand these resources into a beautiful, tranquil and quality service environment, for all those in need of pampering. Our services include Facials Massage, Acupressure, Manicure & Pedicure, Body Treatments, Waxing, Laser Hair Removal, Brow & Lashes, and Spa Packages.

 

To ensure the smooth and successful operation, improve our customer service, and deliver exceptional results and unforgettable experiences to our clients, we are seeking a dynamic and experienced Esthetic Services Manager to join us.

 

Job details

Employer: Spa A'Lita Esthetics Inc. o/a Spa A'lita & Laser Centre

Job title: Esthetic Services Manager

Wage: $29-34/h, 40 hour per week

Job type: permanent and full-time

Work location: 101-745 Goldstream Ave,Victoria,BC,V9B 2X4

 

Job duties and Responsibilities:

l   Responsible for development of policies and procedures, staff coordination, operations supervision, service quality assurance, and routine management of the centre.

l   Develop and implement strategic plans to drive revenue growth and achieve business objectives.

l   Monitor budget, product inventory, purchasing, and sales of beauty products.

l   Collaborate with the marketing team to create new client acquisition and retention strategies.

l   Responsible for hiring employees and developing employee schedules.

l   Train and supervise staff, ensuring all team members are competent with an understanding of products & service offered and up to date with skills needed to perform their respective duties.

l   Perform other administrative duties including business planning and financial management and approving non-routine transactions.

l   Address customer needs, handle client inquiries and resolve issues to ensure long-term and positive customer relationships.

l   Other duties and tasks as assigned.

 

Requirements:

l   College diploma.

l   3 years of work experience in the beauty industry, with a minimum of 1 year in a managerial capacity.

l   Outstanding leadership & communication skills.

l   Excellent communication and interpersonal abilities

l   Superior time management skills.

l   Proficiency in computer skills, including PowerPoint, Word, Excel, Google Sheets.

l   Outstanding attention to detail.

l   Detail-oriented with strong organizational and problem-solving skills.

l   Excellent written and verbal communication skills in English.

 

Join our team and be part of a rewarding journey where your talent and dedication are valued, and your potential is limitless! Apply now by submitting your resume to hr@spaalita.ca. We look forward to welcoming you aboard!