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Swim Recruiting

Customer Service Representative

Posted A month ago

Job Details

Category

Location

Salary

dollar sign45,000 to 55,000 per year

Job Description

Who- the Organization: Our Delta client is a successful and well-established leading manufacturer with a 10-year history of valuing their people and taking pride in their products. This company is values-based and promotes a collaborative and positive corporate culture where successes are celebrated and areas for improvement are identified and tackled, not ignored or perpetuated. This client has a strong commitment to customer satisfaction, safety and environmental protection.

What- the Opportunity:
On behalf of our Client, SWIM is recruiting for a Customer Service Representative who will be reporting directly into a passionate Customer Success Manager.

Who- the Candidate:
Join a growing company with room to grow! We’re looking for a motivated, proactive team player to deliver outstanding service in a fast-paced, supportive environment.

What you bring:
  • 1+ year of recent, relevant customer-facing experience
  • Ability to multitask across calls, SMS, web chat, and email
  • Comfort using inbox management tools and cloud-based platforms
  • Strong written and verbal communication skills
  • Positive attitude, professionalism, and reliability
  • Strong organizational skills and attention to detail

If you thrive in a busy environment and want to contribute to a close-knit team, this role could be your next opportunity!

What- the Role: 
  • Provide an outstanding customer experience that encourages repeat business.
  • Respond quickly and professionally to customer inquiries through email, phone, and web chat.
  • Communicate with warmth and empathy, always aiming to leave a positive impression.
  • Act as the first point of contact for customers, representing the company’s values and commitment to service excellence.
  • Work closely with internal teams to ensure customer needs are directed to the right departments, such as technical support, sales, or field service.
  • Support order entry and service coordination as needed, ensuring accuracy and efficiency in all transactions.
Where:
Delta, BC - This role is fully office-based and would be a great fit for candidates located in Delta, Surrey, Ladner, Tsawwassen, or Richmond.

How Much:  
The salary range is $45,000–$55,000 annually, along with health benefits and bonus incentives, offering stability and room to grow with the company.

When & How to Apply:
This search is moving very quickly! If you already have a Recruiter at Swim, please reach out very soon. If you do not yet have a contact at Swim Recruiting, please hit 'APPLY NOW' and send us your resume as soon as you can

About Swim Recruiting

SWIM provides Permanent and Contract Recruitment Services in a variety of specializations and industries. Our well established client network includes small businesses right through to large global corporations.

Application closing date is 2025-12-07

Current Openings

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