VDI Systems Architect

Interior Health is looking for an experienced VDI Systems Architect to join our team on a full time permanent basis at our Kelowna site.

In accordance with established vision and values of the organization, the Virtual Desktop Infrastructure (VDI) Systems Architect evaluates, plans, implements, tests, maintains, and supports complex virtual desktop infrastructure within Interior Health. By analyzing the current state and matching opportunities with business needs and available technologies, this position will ensure that appropriate VDI technology is being developed, deployed, and managed - working toward optimization of the virtual desktop environment for Interior Health.

What we offer:
-Employee & Family Assistance Program
-Employer paid training/education opportunities
-Employer paid vacation
-Medical Services Plan
-Employer paid insurance premiums
-Extended health & dental coverage
-Municipal Pension Plan
-Work-life balance

About the job:

• Undertakes complex virtual desktop infrastructure projects from preliminary analysis to post implementation review by:
o Conducting feasibility studies/needs assessments
o Designing new virtual desktop pools to suit customer requirements
o Understanding operational business and clinical processes
o Developing and documenting systems, processes and procedures
o Detailing software specifications
o Preparing detailed implementation plans and schedules
o Estimating resource requirements, costs and resources
o Leading implementation teams and committees
o Implementing project plans
o Managing project resources
o Monitoring and reporting implementation progress
o Conducting post implementation reviews
• Acts as a liaison with members of the assigned areas/departments and vendors to trouble shoot problems, research and evaluate alternatives and implement recommendations.


• Configures, tests, supports and maintains complex virtual desktop infrastructure components including various virtual desktop pools, virtual desktop software, and any specialized physical hardware use to host virtual desktops.

• Monitors the virtual desktop infrastructure in Interior Health and reports on VDI metrics including licensing, expansion capacity, system availability, and performance.

• Develops proposals for modification and/or enhancement of vendor applications and liaises with vendors to oversee installation, testing, problem resolution/debugging of program coding for use within a virtual desktop environment.

• Provides third level technical support and technical training for other IMIT resources involved with supporting virtual desktop infrastructure.

• Designs, develops, implements and evaluates new virtual desktop infrastructure solutions.

• Participates in the development of department standards, methods and procedures.

• Develops instructional material for Field Services technicians and operations staff to assist them with supporting and maintaining virtual desktop infrastructure.

• Travels throughout IH to consult with application analysts and IH managers on the analysis and implementation of workflows surrounding virtual desktop technologies.

• Develops and implements preventative maintenance schedules.

• Provides informational input and expertise during acquisition of products and services and during development of department project plans, project priorities and tactical plans as required.

• Designs, develops, tests, and implements new VDI gold images or templates as required.

• Performs other duties as assigned.

Education, Training and Experience:
Graduation from a recognized degree or diploma program in Computer Science plus two years' recent VDI related experience or an equivalent combination of education, training and experience. Valid BC Drivers License.

Skills and Abilities:
 Ability to communicate effectively both verbally and in writing.
 Ability to deal with others effectively.
 Ability to organize work.
 Ability to write programs in a variety of programming languages
 Ability to operate related equipment.
 Physical ability to carry out the duties of the position.

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to AboriginalEmployment@interiorhealth.ca to be redirected to the Employment Advisor. We invite applicants to self-identify as First nations, Métis, or Inuit within cover letters and/or resumes.

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