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LUSH Fresh Handmade Cosmetics

Trade Compliance & Customs Support Specialist

Posted 5 days ago

Job Description

The Trade Compliance & Customs Support Specialist plays an essential role in growing talent in our business through collaboration and sharing best practices with the Lush Manufacturing and Retail entities and stakeholders. You know how to be curious about opportunities and how to be real with feedback and support.

As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyse and respond to your business needs. Our Lush staff live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

The Trade Compliance & Customs Support Specialistundertakes the followingResponsibilities:

  • Lead and implement company trade compliance objectives relating to import and export control, customs compliance, and trade security. Effectively translates objectives into local country/regional initiatives in coordination with business stakeholders
  • Plan, develop, and implement compliance programs to comply with US and Canada import and export regulations. Determines risks with international commerce and business operations and implements programs to manage risk cost-effectively
  • Maintain Harmonized System (HS) Tariff Codes for correct classification of all manufactured and purchased goods providing through to the Data Management Team
  • Liaise with Customs Brokers coordinating associated activities
  • Respond to and assist with problems or questions that may come up concerning any exports or imports
  • Manage the process of qualifying finished goods and components to various free trade agreements (e.g., CUSMA, CETA, etc.)
  • Maintain applicable trade compliance records per regulatory requirements and oversees any trade compliance audits by government agencies such as Canada Border Services Agency, Canada Revenue Agency, US Customs and Border Protection, etc. as it relates to import/export activities in collaboration with the Finance Team and any business streams.

  • You bring the following QUALIFICATIONS:


  • Minimum 5+ years industry experience in product compliance/Trade compliance
  • Current knowledge of the regulations, policies, and laws affecting international trade, compliance, and logistics
  • Completion of International Transportation and Trade course required. Working towards completion of CIFFA Certificate preferred
  • Analytical and detail oriented with excellent written and verbal communication skills
  • Strong computer skills, including proficiency in commonly used software such as Microsoft Office.
  • Experience liaising with Customs Brokers to coordinate associated activities
  • Outstanding ability to understand a product life cycle and partner strategically with key business stakeholders

  • Preferred:
  • Bachelor's Degree in related field
  • Customs Broker license, joining Federation of International Trade Associations (FITA) may also enhance job opportunities
  • Experience with Microsoft Dynamics ERP software an asset

  • Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.

    We thank all interested applicants; however, only qualified candidates will be contacted.

    About LUSH Fresh Handmade Cosmetics

    Every brand builds itself on a philosophy. It’s what defines them, shapes them, makes or breaks them. It’s what prompts people to gravitate towards or turn away from them. Our approach to skincare keeps in mind that everyone is unique, and that applies to their skin, too. We believe in allowing skin to function naturally, with as little interference as possible. We love products that benefit the skin in a gentle way. We appreciate that you’re the person who’s most familiar with how your skin behaves and reacts to the changing seasons and products you use, and we’ll always be there to help you find the perfect products and skincare routines. We believe that fresh is best. While fruit is growing on a tree, it receives a constant flow of energy. As soon as it’s picked, it starts to decompose. The sooner we use it, the higher its nutrients and the greater the benefit to your skin. With that in mind, we regularly stock our fridge with the finest, freshest ingredients ready to be mixed together and turned into your favorite products. A great example is our Fresh Face Masks, which are made and sent out to stores every week so that your skin can soak up the benefits of all the nutrients and enzymes packed into each mask. It’s the freshest way to keep skin happy!

    Company Size

    1001-5000 employees

    Application closing date is 2024-09-04

    Current Openings

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