Join our team!
Our TELUS team is laying the foundation for the future, connecting and securing homes and businesses across Canada. Our team members aren't afraid to try new things and challenge the status quo, it's at our core. Our mission is to create a safe and connected world where our customers live and thrive and we are seeking enthusiastic people who share our excitement about technology, have a dedication to unparalleled customer service and are dedicated to starting their career. We're looking for Technicians across the province to help us achieve our goals. Here's the impact you'll make and what we'll accomplish together:
As a technician with our team, you will be responsible for the installation and support of various TELUS products in our customers' homes and business'. Your priority will be to takes ownership of every customer interaction, works to find creative solutions and challenges the status quo while offering outstanding customer service during the install and/or repair. You will also find opportunities to promote and up-sell additional TELUS services and/or products when appropriate. What's in it for YOU?
Your rewards of starting your career with TELUS include best-in-class training, employee share purchase plans, service discounts and more. You will have the chance to build a long term career with a leading-edge team that strongly believes in giving back to the communities in which we work, live and serve.
Positions are currently available in the following locations:
100 Mile House
Fort St. John
Red Deer Finally, a career you'll love. Qualifications:You're the missing piece of the puzzle!
With your technical proficiency, mechanical ability along with your ability to work aloft or on ladders Ability to provide outstanding customer experiences, overcome objections and handle both favourable and unfavourable customer interactions You're comfortable with solutions based selling, recommending products to your customers and up-selling TELUS services and products Clean and valid Class 5 Driver's License or other provincial equivalent, a driver's abstract will be required Normal colour vision which is required to work with color-coded wiring You can handle a physically demanding workload which includes heavy lifting, climbing ladders/poles, crawling in confined spaces and working in all weather conditions Flexibility to work various shifts: days, evenings, weekends, statutory holidays, to meet business needs Fluency in English, with proven professional oral and written communications skills, proficiency in other languages would be a bonus Pro-activeness, demonstrated effective decision-making skills and can work with limited supervision Ability to plan, prioritize and thrive in a dynamic, rapidly changing environment and effectively work in a team environment and collaborate with other departments Follow safe work practices and abide by all safety rules and regulations Strong computer skills Exhibit enthusiasm to continuous learning, high performance and have a demonstrated ability to learn and apply learned skills to related situations Great-to-haves
Previous experience in a technician capacity and/or education Customer service and/or sales experience Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you create future friendly® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.