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Technical Program Manager

Vancouver, BC
Full Time
3 days ago
Do you want to grow and be part of a team that is building hybrid-edge cloud services used in virtually all corners of the world? If you said yes, come join the AWS Snow family of services and help us as we continue to revolutionize the world of hybrid-edge cloud computing!

AWS Snow family is responsible for the Snowcone, Snowball and Snowmobile. These collectively provide edge computing capabilities and exabyte-scale data transfer for AWS customers. As a member of our team you will contribute to the customer facing experience of Snow family devices. Your activities will include design, development, testing, code reviews, and operations. You will work with and drive real improvements for customers from around the world.

Processing and moving large amounts of data at remote locations to the cloud quickly, securely, and cost-effectively is a rewarding challenge and we are eagerly looking for innovative leaders. We need your planning skills, clear communication, risk management techniques, and focus on the customer to take the service to new heights. In this position you will have the opportunity to apply your technical skills to solve real customer problems and drive the successful completion of high impact solutions. This is an opportunity to shape the future of hybrid-edge cloud computing. Our mission is to transform the way the world builds their hybrid and edge cloud computing solutions.

Work/Life Balance
AWS Snow values work-life balance. Most days, our entire team is co-located in the downtown Vancouver office, but we're also flexible with respect to needs that require occasional work from home. We generally keep core in-office hours from 10am to 4pm.

On-Call Responsibility
We are builder-operators of our services at AWS and have a modest on-call rotation where you'll participate once every 2-3 months. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice.

Mentorship & Career Growth
Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we've built an environment that celebrates knowledge sharing and mentorship. Our senior employees truly enjoy mentoring more junior team members through one-on-one mentoring and thorough, but kind, document reviews.

We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded manager and enable them to take on more complex tasks in the future.

Inclusive Team Culture
Our team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Yes we do get to build a exciting service, but we also think a big reason for that is the inclusive and welcoming culture we actively cultivate every day.

We're looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we've been building.


• 3+years experience managing complex technology projects
• Prior experience with agile methodologies
• Experience with project delivery for large, cross functional projects
• Experience developing Internet products and technologies
• Bachelor's Degree or 4+years equivalent work experience


Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
Software and Programming