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Technical Program Manager - Amazon Route 53

Reference ID: 739922

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Does the challenge and ownership that comes from leading and driving large, cross-organizational projects and initiatives for some of the Internet's core services excite you? Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions?
Amazon Route 53 is seeking a Technical Program Manager to lead high-impact, cross-functional projects across our DNS, health checking, and domain name registration services, as well as new and innovative products not yet publicly announced. In this role, you will work closely with cross-functional teams and collaborate with internal partners to deliver the best product with most efficient use of resources and technologies. You will work with all the stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones. You will assess risks, anticipate bottlenecks, escalate, make tradeoffs, balance business needs versus technical constraints, and encourage smart risk-taking to maximize business benefit.
Amazon Route 53 launched in 2010 as a highly available and scalable Domain Name System (DNS) service offered by Amazon Web Services. We run multiple critical services for AWS customers, including DNS, health checking, and domain name registration. As an Amazon Web Service, we believe in simple, reliable, and low cost systems which serve our customers' needs. On the Amazon Route 53 team, you'll learn about building highly available services and you will have the opportunity to change the way people build highly available services in the cloud. You'll have the opportunity to make the Internet faster for millions of people and continue making it faster every day. We offer a fast-paced environment with a startup atmosphere. We ship code every day.
Successful candidates will have a technical background, be detail driven and have excellent problem solving abilities. You should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement and mentorship.
You must be able to:

• Interact with Project Sponsors, Technical Program Managers and multiple internal teams to define and deliver complex features.

• Lead the effective and efficient delivery of the large, complex projects.

• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.

• Optimize the use of resources to maximize benefit to the organization.

• Identify, assess, track and mitigate issues and risks at multiple levels.

• Create, maintain and disseminate project information to stakeholders.

• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.

Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.


• 3+ years' experience managing complex technology projects

• Experience with project delivery for large, cross functional projects

• Experience developing Internet products and technologies

• Bachelor's Degree or 4+ years' equivalent work experience


• Excellent written and oral communication skills

• Quantitative analytical abilities

• Proven problem solving skills

• Strong organizational skills

• Excellent technical skills

• Basic coding ability / experience

Posted: January 19, 2019
Closes: March 20, 2019
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Company Info
51-200 employees

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