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Best Buy Canada
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Technical Business Analyst

Reference ID: 831709

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Can you take a high-level vision and turn it into a detailed plan? Are you able to break down conceptual ideas and articulate them into clear and concise business needs? Does asking questions, solving problems, exploring solutions, and learning about new businesses motivate you? If yes, we're looking for someone like you to join our team as a Technical Business Analyst.

At Best Buy Canada, we believe empowered people and teams make smarter, faster, and more creative decisions. Our IT department is an Agile environment, where the distance between any one person and senior leadership is microscopic. Here, you'll work on something big, small, or super cool and before you can blink 100,000 people will see it. You'll create fast, learn fast, and develop fast. Oh, and sometimes you'll fail fast too. That's ok. (Honestly.) It's all part of the process.

As a Business Analyst you'll be helping on our IT projects and have an opportunity to use a combination of technical skills and business skills. You'll be collaborating with both IT teams and business stakeholders to understand the needs, challenges, and concerns of both. You'll also be proactively identifying business processes that will be impacted by the project, as well as analyzing how certain business needs will be impacted by system downtime.

What you'll be doing:
    • Collaborating with IT and business stakeholders to understand, articulate, and meet the needs of both group • Working to understand existing technical processes and how they'll be impacted by a variety of infrastructure like projects • Documenting all of the business, functional, non-functional, and technical needs of assigned work • Managing the ongoing change request process • Working with business stakeholders to determine the most effective way of communicating changes

What you'll need to succeed:
    • Business Degree or equivalent professional experience (IIBA or PMP Certification preferred) • 5+ years of experience in a business analysis role (preferably within an IT environment) • 3+ years of experience in a process analysis role, and experience working with clients to create optimized business processes • Advanced experience using project planning and productivity software • Experience working in an Agile/Scrum environment • Highly collaborative mindset that allows you to build trust and accountability • Natural curiosity to explore and entertain fresh ideas and feedback • Ability to embrace change with positivity and enthusiasm

What's waiting for you at head office:

Our goal is work-life harmony for every employee. Don't feel like driving to work each day? Hop on our free shuttle service that runs between our head office and the SkyTrain at Metrotown. Can't find the time to work out as much as you'd like? Hit the treadmill, stationary bike, or weight room in our 24-hour on-site gym staffed by professional trainers. No time to pack a lunch or make breakfast? Our fully catered (and partially subsidized!) cafeteria serves everything from eggs benny and French toast to fresh-made sandwiches, stir fry, pasta, entrées, and more.

We also believe an amazing work-life harmony includes continual learning and growth... on company time. That's why everyone in our eCommerce and IT departments has their own professional career coach, career development plan, and access to a series of in-house development seminars.

There's more, too:
    • Competitive benefits, including a variety of options for extended health, dental, and life insurance • Registered Pension Plan where the company matches your contributions, dollar for dollar • Employee stock purchase plan, with the company matching up to 5% of your eligible contributions • Significant employee discounts both in-store and online • Coffee bar that serves Starbucks and Seattle's Best Coffee • Easy access to riverside trails and parks when you need to unplug and take a break • Free parking in our lot and loads of free street parking in the area • On-site dry cleaning drop off and pick up service • Opportunity to participate in regular hackathons and other similar events

If this sounds like a perfect fit, we want to hear from you! Send us your resume and cover letter to apply. Best Buy Canada is an equal opportunity employer and does not discriminate based on gender, race, or sexual orientation.

Posted: November 16, 2018
Closes: January 15, 2019
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10,000+ employees

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About Best Buy Canada

Visit our career center at for a full listing of positions in our Retail Stores, Geek Squad, Distribution Centers or Canadian Head Quarters (CHQ). Best Buy Canada is one of ...