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LUSH Fresh Handmade Cosmetics

Systems Administrator

Vancouver, BC
Full Time
20 hours ago
Lush is known worldwide for our unique bath and beauty products, amazing skin and hair care, personalized customer service, environmental activism and a fun & funky store atmosphere. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program.

The ideal candidate will have a strong understanding of both Network and Systems Administration along with a solid understanding of Microsoft Core Infrastructure The successful candidate will also have strong experience with Enterprise Change Process and Change Control.

You adapt and evolve to industry trends, analyse, and respond to needs of the business, and customize solutions for our staff and customers. You live with purpose, finding personal value connection with the values of our business, bringing work and life paths into one holistic journey. #mylushlife 

Reporting to the Network Services Manager, the Systems Administrator will assume the following RESPONSIBILITIES:


  • Deploy, configure and update network hardware and software
  • Ensure incident response and management protocols and process are consistently followed
  • Administration and maintenance of servers and network infrastructure
  • Ensure high quality on time completion of all infrastructure projects, support services and verbal commitments; Provide effective oral and written project status updates and presentations
  • Act as tiered support for high-severity and business impacting infrastructure issues
  • Ensure adherence to a formal SLA's that meet business requirements
  • Ensure adherence to effective ITIL infrastructure process and policies
  • Highly skilled in Exchange Server configuration, management, replication and backup strategies.
  • Create proficiency in switches, Routing, VPNs, VLAN, Trunks, Network design, remote networks integration. Perform Installation, configuration, administration of wired and wireless Switches for: Local Area Network- LAN: (VLAN, Inter-VLAN Routing) and Wide Area Network-WAN by implementing different WAN technology to meet the different needs of business
  • Maintain server infrastructure to support business requirements and established service levels. Expert knowledge of MS Exchange 2013 architecture, high availability, configuration, and disaster recovery; guidance for Exchange migration, OWA, ActiveSync, smartphones and tablets, Outlook for PC and IOS platforms
  • Solid knowledge of building/supporting VMWare virtualized environments

  • Security

  • Implement and maintain fail proof infrastructure systems, controls and policies to protect corporate assets, systems and intellectual property
  • Monitor network devices performance, analyze data flow to make recommendations
  • Ensure disaster recovery plans and solutions are in place and kept up-to-date
  • Provide a system administrative function for application servers
  • Maintain the integrity of company data (corporate, print and digital) by ensuring systems are monitored effectively, securely and according to established compliance guidelines
  • Provide support and resolution of network security problems on the LAN/WAN, troubleshoot and fix advanced network related issues in collaboration with other teams

  • Operations and Support

  • Maintain a high work ethic in a flexible and fast-paced environment
  • Ensure existing infrastructure supports organizational business requirements
  • Drive continuous improvement and best practice administration and support of key assigned corporate IT infrastructure areas
  • Support mission critical database applications from an operating systems and storage perspective
  • Co-ordinate all system related changes and follow established Change Management Process


    You bring the following QUALIFICATIONS:


  • 3+ years of Network and Systems Administration experience
  • Post-secondary education in information systems or equivalent, or an equivalent combination of education, training and relevant experience/certifications
  • Extensive Windows experience including Active Directory, DNS, DHCP, IIS, SCOM, SCCM, MS Exchange, MS Teams
  • Strong knowledge of local area network administration including firewalls and network protocols and standards;
  • Strong knowledge of virtualized environments: VMware vSphere;
  • Hands-on software and hardware troubleshooting experience;
  • Experience with data management;
  • Administration of NAS, SAN, DAS;
  • Scripting in PowerShell, Bash;
  • Knowledge of PCI Compliance;
  • Strong time management skills with the ability to be self-directed and thrive in a fast-paced and dynamic environment
  • Knowledge of L4-L7 protocols such as SSL, HTTP, DNS, SMTP
  • Data Networking and Network security experience

  • Preferred:

  • Experience with Microsoft SQL Server Administration
  • Programming knowledge/scripting experience for automation (PowerShell/Python)
  • Familiar with agile system administration methodologies (DevOps)
  • Experience in Payment Card Industry Data Security Standard (PCI DSS)
  • Expertise in security protection solutions including Firewall, Web Proxy, Anti-Virus etc.
  • Knowledge of information management and data classification
  • Packet Shaper, Load Balancer and Proxy Server Knowledge
  • Experience working with Encryption techniques and PKI infrastructure
  • Disaster recovery (including DRP planning and testing) experience
  • Certifications in ITIL, MCSA, CCA, VCP


    Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.

    We thank all interested applicants; however, only qualified candidates will be contacted.
    Information Technology