Are you an intermediate IT support analyst with experience providing business and technology first-level support to customers in a help desk environment? In this role, you’ll support channels including phone or desk-side support and you’ll specialize in collaboration tools such as video conferencing and mobile devices. You’re committed to exceptional customer service and look for ways to continually improve services and processes.
This position is a temporary assignment of approximately 6 months. It’s a great opportunity to try a new role, get your foot in the door, move on after your assignment, or explore avenues to stay.
WorkSafeBC is a place where you can build your career. Working on our IT team is a unique opportunity to do work that matters. We provide a highly-collaborative environment where employees can develop their skills and work on challenging projects that help make a difference to the workers and employers of B.C.
What you’ll do
As a support analyst II you will:
Is this a good fit for you?
We’re looking for someone who can:
Your experience and educational background:
Who are we?
At WorkSafeBC, we’re dedicated to promoting safe and healthy workplaces across B.C. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases do occur, we provide compensation, and support injured workers in their recovery, rehabilitation, and safe return to work. We also work diligently to sustain our workers’ compensation system today and for future generations. We’re honoured to serve the 2.3 million workers and 231,000 registered employers in our province.
What’s it like to work at WorkSafeBC?
It’s challenging, stimulating, and hugely rewarding. Our positions offer tremendous diversity and excellent opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important and so are the people we do it for.
We’re an inclusive and accessible employer, committed to employment equity objectives, and we invite applications from all qualified individuals. Please note that this position is restricted to those legally entitled to work in Canada.
Visit www.worksafebc.com and select Careers to submit a resume and cover letter that details your characteristics, accomplishments, and prior work experience related to the requirements for the position. We can only accept applications submitted through our website.
Thank you, in advance, for applying. Unfortunately, we’re only able to contact those whose applications we will be pursuing further.
Connect with employer:
Who are we? We’re a team of more than 3,000 people, working together across 15 offices in the Lower Mainland, Vancouver Island, and B.C.’s interior. Our vision is to keep British Columbians free fr...