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Software Technical Writer - Quester Tangent

Quester Tangent is searching for a Technical Writing Wizard!

Join the Quester Tangent Team!

Today's passenger trains contain dozens of electronic control units that communicate through Ethernet and Wi-Fi networks. Quester Tangent is an established but growing Canadian company that designs and manufactures train control and monitoring systems and passenger information systems that are an integral part of these networks.

Join our team and help create innovative products used on rapid transit and subway lines in major cities across North America and around the world!

Additionally, this role includes an optional hybrid work plan that incorporates a mixture of in-office and remote work in an employee's schedule.

Role Overview

We are seeking a passionate technical writer to join the Quester Tangent Software Engineering team. The successful candidate needs to be someone who thrives in a fast-paced project driven environment. Working in concert with Software Product Owners, Scrum Masters and development teams, this role requires attention to detail, an ability extract key information from developers, and competency reviewing and aggregating data to produce accurate and consistent requirements, design and other documentation.

How you will spend your time:
  • Planning, creating and formatting technical information including software application requirements, software release processes, test procedures, and training material
  • Assist the team in enhancing requirements management tools and processes
  • Supporting software release documentation packages
  • Work with product owners, software developers, technical writers and scrum masters to help meet their content management and document generation needs
  • Learning and applying industry standards to new and existing documents

What you will need to succeed:
  • Major or Minor in an Applied Science or Engineering
  • 2 years' experience in a similar role
  • Ability to effectively convey complex or technical information to technical and non-technical audiences
  • Strong, organized self-starter, with excellent communication and interpersonal skills
  • Proficiency with MS Office Suite, including Word, PowerPoint, Excel, and Outlook
  • Ability to write clear instructions that break complexity into logical steps

Experiences that you help you thrive:
  • Diagramming experience with Visio and other tools
  • Experience in writing or editing technical documentation
  • Experience or familiarity with requirements management systems
  • Knowledge of IEEE standards, specifically IEEE-1558
  • Experience using Jira

What we offer:

Join our team and help create innovative products used on rapid transit and subway lines in major cities across North America and around the world.

Quester Tangent is an equal opportunity employer that values and respects all employees as individuals, regardless of age, race, nationality, religion, sexual orientation, and gender. Diversity brings new ideas, inspires innovation, and strengthens our company.

In support of a healthy work-life balance, we are proud to offer a full suite of group benefits, personal paid days off, and are located outside of the downtown core in an area surrounded by natural green spaces. We have showers and bicycle racks if you wish to commute by bicycle, free parking if you prefer to drive, and on a major bus route if you prefer public transit.

How to apply:

Please submit your resume and cover letter to with the job title in the subject line

Job Types: Full-time, Permanent


Additional Info

Job Type : Full-Time

Location : Victoria, BC, Vancouver Island, BC

Experience Level : Junior Level, Intermediate Level
Software and Programming