As an Operations Manager within the Software Development department you will have the responsibility for improving the communication, efficiency, and performance of the entire department. You will successfully manage multiple programs of work including our world-class developer onboarding, our bi-annual Hackathon, our yearly learning and development budget, our regional financial tax credit programs and our community engagement program.
You have excellent project management skills and love to lead by collaborating, influencing and aligning cross-functional teams towards clearly articulated results. You thrive in a fast paced environment and you understand the value that good process can bring for team effectiveness over the long run.
You're great at:
Project and program management with the ability to deliver results while managing multiple priorities.
Collaboration with cross-functional teams and building solid working relationships with individual contributors to executive-level stakeholders.
Thrive in an environment of change and ambiguity.
Delivering creative solutions in a fast-paced agile development environment and proven track record of shepherding deliverables from definition to deployment.
Forging strong and strategic internal and external relationships.
Communication skills with both business audiences and technical audiences.
5+ years experience working within a software development department
2+ years of project or program management experience
Proven track record of taking ownership and driving results
Strong knowledge and experience with both agile and traditional project management methodologies
Understanding of portfolio, program and project management best practices
Successful track record in managing cross-functional projects and processes
Strong proficiency in using project management software (especially JIRA, Confluence, Trello, and Google Docs)
Excellent analytical and organizational skills with keen attention to detail
Effective written and oral communication
Hootsuite is an inclusive employer. Every effort will be made to provide accommodations requested by candidates taking part in all aspects of the selection process.