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Software Development Engineer, Amazon Managed Grafana - Vancouver, BC

Full Time
6 days ago
Job summary
Come join a creative team dedicated to change the way the world observes the Cloud!

We are looking for software engineers that are passionate about building, observability solutions (granular insights into metrics, logs, traces, and alerting), and rich visualization providing interactive exploration across a large volume of sources generating metrics, logs, and traces. AWS has a fast-paced environment where we "Work Hard, Have Fun, Make History." On a typical day, our software engineers might deep dive to root cause a customer issue, release the latest new feature, consult with the top engineers at Amazon, or discuss radical new approaches to building and operating at scale. You'll be surrounded by people who are incredibly smart, passionate about observability, and believe that we are only scratching the surface of what AWS can really do to help developers, SREs, and business owners everywhere.

This is a unique opportunity to build a new AWS service from the ground up to a successful launch.
In this role, you will be positioning AWS as a thought leader in related projects by collaborating and influencing the community and contributing to projects. You will be responsible to , build, and scale a globally available AWS service that is business critical and in the forefront of our customer success.

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work-life balance
Work-life balance is a crucial aspect of team's decision making process. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to happiness and fulfillment of career aspirations. We offer flexible working hours and encourage you to find your own balance between your work and personal lives. Physical and mental well being of our team members is a core part of nurturing the team's culture. We continuously improve our team's processes and mechanisms based on the team's feedback to manage expectations in such a way that delivering projects and features doesn't come at the cost of physical and mental well-being.

Oncall responsibilities
This position involves on-call responsibilities, typically for one week every two months. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure that our are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice.


Key job responsibilities
The Amazon Managed Grafana organization is part of the larger AWS Monitoring and Observability organization which is rich withSenior Engineering talent, who always looking forward to mentor and guide the Engineers. You will be engaging with Senior Engineers and Principal Engineers in formal settings as well, as a part of design and other document review mechanisms.

Mentoring other Engineers
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our engineers mentor other engineers in one-on-one settings, thorough but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member into a better-rounded engineer and enable them to take on more complex tasks in the future.


  • 2+ years of non-internship professional software development experience
  • Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
  • 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.


One or more of the following are preferred but NOT required:
• Depth in structures and , especially those dealing with concurrency or scaling
• Experience as an contributor or maintainer of a popular project.
• Experience with Agile engineering practices (continuous integration, TDD, etc.)
• Experience with CNCF projects such as Kubernetes, Prometheus, Grafana, and Jaeger.
• Experience coding in Go and/or .
• Familiarity with internet security, SSO, IAM, RBAC.
• Experience with scale stores and caching strategies.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.
Software and Programming