You're using an older version of Internet Explorer that is no longer supported. Please update your browser.

Service Planner

Richmond, BC
Full Time
41 minutes ago
Job Description

Avigilon, a Motorola Solutions company, is defining the future of the security industry through innovative end-to-end-solutions. We're changing the landscape of the surveillance industry through advanced award-winning AI based surveillance systems. Artificial Intelligence is transforming the world and our team is advancing the field as it applies to the surveillance industry. We are proud to be industry leaders in video analytics with products like Appearance Search and Unusual Motion Detection along with our recently launched Avigilon Blue cloud service platform. You will have the opportunity to contribute to intelligent camera surveillance systems through cutting edge research and software engineering.

Avigilon's solutions have been installed in more than 120 countries at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.

At Avigilon, you will find a culture of thought-leaders who are passionate about creating exciting new solutions for security and surveillance. We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact on the safety of people and businesses globally.

The primary responsibility of the Service Planner will be the creation of a global plan that supports our service expectations while minimizing inventory exposure.

    • Gather, analyze and validate data used to prepare service forecasts. • Consult with Product Managers and Service Manager to obtain relevant data and insights on demand. • Review historical trends, incorporate relevant demand drivers, and apply forecast model to develop service forecast requirements through end of service life. • Develop and maintain service inventory distribution plan to regional plants and warehouses that supports service levels while minimizing inventory exposure and maximizes business targets. • Work with Service Manager to understand refurbishment strategy by product and define planning requirements to load ERP accordingly. • Work with regional Supply Planners to manage production refurbishment requirements to meet inventory and service expectations. • Develop materials and information to support Service Operations business review meetings. • Measure and report on aging inventory of all material types and statuses. • Project and report on expected inventory position at end of service life for maturing product families. • Review, assess and identify opportunities to manage and mitigate inventory risk. • Report on service forecast accuracy and resulting inventory impact. • Coordinate cross-functional activities to reconcile significant forecast variances. • Work with Purchasing on procurement strategies of raw materials required to support service demand through EOL. • Drive continuous improvement in Service planning processes. • Provide input to the development of inventory policies and planning parameters.

Knowledge, Skills and Abilities:
    • Strong communication skills (written, verbal and presentation) • Strong computer skills and Advanced Level Excel are required • Working knowledge of ERP systems, within a manufacturing environment required • Ability to multi-task in a fast-paced environment required • Ability to solve practical problems and deal with a variety of changing situations • Excellent organization, time management, and follow-up skills • Ability to take initiative and exercise excellent judgment • Post-secondary degree or equivalent experience • APICS Certification preferred • Preference for operations management or supply chain background • Minimum 3 years prior experience in a similar planning role • Working knowledge of SAP is an asset

Perks and Benefits:

As a full-time employee at Avigilon, you are eligible to receive a comprehensive benefits package which includes MSP, extended health, dental, and medical insurance while travelling. You will also receive a health spending account to cover additional healthcare costs, such as vision care, RMT and chiropractor visits.

We believe that diversity spawns innovation - the more diverse our employees are, the more ideas and talents we have to excel as a leader in the technology sector. If you would like to be part of a dynamic team of people who are ambitious, focused, and hardworking then we look forward to meeting you!

Manufacturing and Production