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Senior Site Reliability Engineer

Reference ID: 29346

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Are you an experienced software developer working in site reliability, ensuring the sustainability of business applications? We’re looking for a senior site reliability engineer to deploy, support, and optimize highly scalable, fault-tolerant cloud and hybrid systems. In this role, you’ll oversee and mentor other members in multiple functional areas, including software development, debugging and troubleshooting code, infrastructure integration, and security. You’ll use your knowledge of software development, systems engineering, and operational best practices to optimize production applications. DevOps teams and business and technology stakeholders will be your partners in delivering services quickly and effectively to end users.


Working on our IT team in our Richmond head office is a unique opportunity to do work that matters. We provide a highly-collaborative environment where employees can develop their skills working on projects that help make a difference to the workers and employers of B.C.


What you’ll do

As a site reliability engineer III you will:

  • Ensure the reliability and sustainability of business applications by optimizing, monitoring, and automating deployment, support, and sustainment activities
  • Oversee staff and consultants to organize on-call schedules, assign tasks and provide technical guidance to team members, participate in training and staff development, and provide feedback on the quality of work of team members
  • Provide oversight and guidance on application sustainability to software development teams from planning though implementation and operations
  • Maintain close relationships with DevOps teams, business users, architects, cloud operations and infrastructure teams
  • Work closely with release and QA leads to maintain awareness of production deployments to ensure the stability of supported systems
  • Make support metrics visible using tools such as VSTS dashboards and integrating metrics into reports and dashboards with tools such as Application Insights, SharePoint, Excel, or PowerBI


Is this a good fit for you?

We’re looking for someone who can:

  • Prioritize work to meet both short and long term goals and outcomes
  • Provide feedback, coach, and mentor team members to improve individual and team effectiveness
  • Communicate complex information clearly and concisely, to explain various business and technical information
  • Think critically through complex problems to formulate practical solutions
  • Create new, or re-establish collaborative, credible, high functioning teams


Your experience and educational background:

  • A bachelor’s degree in computer science or a STEM (science, technology, engineering, math) field
  • A minimum of four years of experience ensuring the reliability and sustainability of business applications using agile methodologies, with experience in cloud, DevOps environments, continuous IT process improvement, production support, and problem resolution
  • An equivalent combination of education and experience will be considered
  • Specialist knowledge of:
    • cloud monitoring and measurement tools for infrastructure, application, logging, APM, and user interface experience
  • Working knowledge of:
    • infrastructure configuration management and automation tools such as Chef, Puppet, Salt, Ansible, and Terraform
    • Microsoft Visual Studio Team System and/or similar continuous integration and continuous deployment technologies such as Team Foundation Servicer, Jenkins CI, Github, and Artifactory, specifically related to software build, unit testing, and deployment
    • application development languages, including .NET, C#, JavaScript, and SQL, and software development methodology
    • full-stack development using programming and scripting languages such as PowerShell scripting or Azure Desired State Configuration
    • Microsoft ARM templates and JSON scripting for automated deployments
    • Microsoft ARM IaaS and PaaS architectures
    • API architecture and hybrid cloud integration patterns
    • networking protocols and technologies such as routing, DNS, network peering
    • developing and monitoring SLOs and SLAs


Who are we?

At WorkSafeBC, we’re dedicated to promoting safe and healthy workplaces across B.C. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation, and support injured workers in their recovery, rehabilitation, and safe return to work. We also work diligently to sustain our workers compensation system for today and future generations. We’re honoured to serve the 2.3 million workers and 231,000 registered employers in our province.


What’s it like to work at WorkSafeBC?

It’s challenging, stimulating, and hugely rewarding. Our positions offer tremendous diversity and excellent opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important and so are the people we do it for.


Our benefits

Being part of WorkSafeBC means being part of a strong, committed team. Along with a competitive salary, your total compensation package includes vacation, optional leave arrangements, health care and dental benefits, and contributions toward your retirement pension. As a member of our team, you'll have access to services and benefits that can help you get the most out of work — and life. Learn more about what we offer.


We’re an inclusive and accessible employer, committed to employment equity objectives, and we invite applications from all qualified individuals. Please note that this position is restricted to those legally entitled to work in Canada.


To apply

Visit our career page at and select See Job Openings to submit a resume and cover letter that details your characteristics, accomplishments, and prior work experience related to the requirements for the position. We can only accept applications submitted through our website.

Thank you, in advance, for applying. Unfortunately, we’re only able to contact those whose applications we will be pursuing further.

Posted: February 28, 2019
Closes: April 29, 2019
Company Info
1001-5000 employees

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About WorkSafeBC

Who are we? We’re a team of more than 3,000 people, working together across 15 offices in the Lower Mainland, Vancouver Island, and B.C.’s interior. Our vision is to keep British Columbians free fr...