Join our team
The Drop Control Centre of Excellence is responsible for providing a world-class customer experience as we connect our fibre-optic drop infrastructure directly to customer's homes and businesses, throughout Western Canada. We are laying the foundation for access to future solutions like the connected home, smart cities, and our TELUS Health applications.
Are you motivated by influencing a large stakeholder group to maximize our single consumer and business fibre investments through timely connections delivered safely and with the best quality? If yes, we have an incredible opportunity for you.
As someone who is inquisitive, excited about technology, enthusiastic about being part of a team and enjoys a good challenge, you will be part of the Drops Control Centre of Excellence team developing and executing on initiatives with high risk and business impact through project and stakeholder relationship management, rigorous data analysis, and plan-to-execution.Here's the impact you'll make and what we'll accomplish together
•Take ownership for large projects from concept to execution We want to work with people who:
•Successfully liaise with all internal and external stakeholders to support with fibre drop placement to meet deliverables and commitments
•Lead and facilitate meetings and working sessions with cross-functional stakeholders in order to achieve desired outcomes
•Maintain a strong understanding of TELUS applications, products and services, organizational delivery capabilities, and TELUS end-to-end processes
•Maintain awareness of industry trends and technology available that would, if implemented, result in operational or efficiency improvements to current processes
•Leverage TELUS' applications to develop solutions that meet or exceed business requirements
•Manage project financials
•Thrive in a fast-paced and changing environment Qualifications:What YOU bring:
•Are forward thinking and willing to try new ideas
•Can clearly see things from the perspective of our customers
•Are collaborative and innovative
•Driven to learn new skills
•What can you expect from us?
•Supportive and collaborative team-work based culture
•Passionate and focused environment open to new ideas and thoughts
•Experience managing large scale projects with multiple stakeholder groups A bit about us
•Experience managing external vendors to achieve desired business outcomes
•Experience dealing with ambiguous requirements and translating them into concrete project outcomes
•Demonstrated leadership, problem solving, negotiation, communication and analytical skills
•Excellent communication and collaboration skills - you can translate complex technical topics into easily understood concepts for our stakeholders and team members
•Highly motivated, creative and self-sufficient with the ability to work successfully under pressure
•Degree/Diploma in Business, Computer Science, Engineering, or equivalent education and/or experience
•PMP designation preferred, but not required
•Minimum 5+ years of work experience managing projects or leading cross functional teams
•Stakeholder management experience including senior executives is an asset
Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you're helping us make the future friendly. We're committed to diversity and equitable access to employment opportunities based on ability - your unique contributions and talents will be valued and respected here.
Management and Executive