You're using an older version of Internet Explorer that is no longer supported. Please update your browser.
You're using an older version of Internet Explorer and some functionality may not work as expected. Please update your browser for the best experience.
Telus Logo

Senior Project Manager - Coaching & Learning Solutions

Reference ID: PRO02862-18

Share job:

About Coaching & Learning Solutions:

Coaching & Learning Solutions is a team of highly skilled professionals committed to driving continuous learning and growth for our most valuable resource, the TELUS team.

We embrace lean and agile methodologies to drive efficient and effective learning experiences, with a focus on providing the right coaching and training, at the right time, using the right methodology. We are continuously looking for opportunities to innovate and introduce new digital learning formats into the learning experiences we create. We celebrate our failures and use them as opportunities to learn. We are passionate about collaboration and working in partnership with our stakeholders and peers to meet business learning needs.

We want to work with people who:
    •Have a passion for learning and development •Excel in complex and frequently changing situations •Are forward-thinking and willing to try new ideas •Can clearly see things from the perspective of our customers & technicians •Lead, mentor, and develop team members engaged on their portfolio •Are driven to learn new skills

What can YOU expect from US?
    •Supportive & collaborative team-work based culture •Passionate and focused environment open to new ideas & thoughts

Join our team

The Coaching & Learning - Project Management Office (PMO), within the Coaching & Learning Solutions team, is looking for a dynamic, enthusiastic and driven individual with a proven track-record to join our team.

As a Senior Project Manager, you will play a key role planning, executing and delivering complex learning projects for Broadband Networks (BBN).

Here's the impact you'll make and what we'll accomplish together

In this role, you will collaborate across business units and with key stakeholders, to execute on initiatives with high complexity and/or business impact. The ability to autonomously lead strategies through the creation of solution alternatives, assessments, planning and analysis is key to the success of the individual in this role. Your expertise will help us drive innovation and continuous improvement in the learning experiences we deliver to our BBN team members.

Here's how

Reporting to the Manager - Coaching & Learning - PMO, this position is accountable for end-to-end project delivery.

In this role, you will:
    •Work in partnership with our stakeholders to build execution plans for strategic portfolios and projects •Using your project management expertise, you will enable cross-functional teams to deliver on new learning solutions, bringing valuable input and organized planning skills to the group •As a leader within the PMO, you will bring thought leadership and best practices to the team to help us continually improve, helping us expand our knowledge in project management and innovative adult learning solutions


You're the missing piece of the puzzle
    •Experience managing large scale projects with multiple stakeholder groups •Experience dealing with ambiguous requirements and translating them into concrete project outcomes •Experience with adult learning principles & techniques would be a distinct advantage •Demonstrated leadership, problem solving, negotiation and analytical skills •Excellent communication and collaboration skills: Can translate complex technical topics into easily understood concepts for our stakeholders, executives and team members, and audiences over 200 participants of varying levels •Highly motivated, creative and self-sufficient with the ability to work successfully under pressure •Bachelor degree in Business, Computer Science, Engineering, or equivalent education and/or experience •Minimum 3-5 years of work experience managing projects or leading cross functional teams •Advanced knowledge of Microsoft (MS) Office: Excel, Word, PowerPoint & Google Suite: Drive, Hangouts, Sheets •Solid financial & quantitative skills •Strong understanding of data analysis, and knowing how to build and leverage qualitative and quantitative metrics

    •Agile project management experience: Scrum/Kanban environments •Project Management Professional (PMP) designation •Experience with Jira •Stakeholder management experience including senior executives •Telecommunications experience

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Posted: January 19, 2019
Closes: March 20, 2019
Email Address:
Company Info
10,000+ employees

Connect with employer:

About Telus

TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $12.3 billion of annual revenue and 13.9 million customer connections, including 8.4 million wireless ...