Senior IT Infrastructure & Cloud Engineer

• Designs, implements, and administers IT infrastructure of BCCNM to support current and future business requirements. This includes but is not limited to the Azure server infrastructure, physical server environment network and communication infrastructure, as well as endpoint device configuration. 
• Under the direction of the Systems Architect, Infrastructure / Team Lead, leads the implementation of technical projects and initiatives in adherence to established change management protocols and operational standards.
• Mentors junior team members and provides technical guidance to the team. 
• Maintains IT infrastructure in accordance with the guidance of the cloud provider, software vendor or hardware manufacturer.
• Ensures configuration documentation pertaining to IT systems and infrastructure are properly documented in accordance with established documentation requirements.
• Provides technical guidance across all IT functions related to infrastructure components of technology projects, initiatives or in support of issues and incidents.
• Supports the development and deployment of automations to improve and accelerate maintenance, monitoring and alert functions.
• Enhances system stability by considering resiliency and backups into new system design, by building redundancy and fault tolerance into existing systems and by applying updates to resolves bugs and security issues in a timely manner.
• Commits to ongoing professional development to keep up to date with ever evolving technology and ever-changing IT threat landscape. 
• Contributes to continual improvement and innovations of technology systems and technology processes. 
• Active engagement in agile methodologies and practices in agile project teams.
• Demonstrates cultural humility and fosters and maintains an organizational culture that promotes mutual respect, teamwork and service excellence. 

• Bachelor’s degree in computer science or related field plus 5 years practical experience in a senior infrastructure position or systems architect position, or equivalent combination of formal and ongoing continued education and experience.
• Must have at least 2 current Microsoft certifications, including an architect-level certification, in Office 365 or Azure
• Must have a minimum of 3 years of recent experience deploying solution within the Microsoft cloud, including hands-on experience transitioning on-premise solutions to cloud.

• In-depth knowledge and hands-on experience in Office 365, Azure infrastructure, Microsoft Intune, Microsoft Endpoint Manager, and Active Directory. 
• In-depth understanding and hands-on experience of on-premises and cloud security, including Microsoft tools and frameworks such as Sentinel and Microsoft Defender.
• In-depth understanding and hands-on experience of networking, including Azure Networking elements such as Azure Load Balancers, Network Security Groups, Application Security Groups, Virtual Networks, and Application Gateways.
• In-depth understanding and hands-on experience of Identity Access Management, including Windows Active Directory Entra ID (formerly Azure AD), SSO technologies (I.e.: ADFS, PTA, PHS), RBAC, PIM/PAM, and Conditional Access.
• Excellent knowledge of and hands-on experience with IT best practices, methodologies, processes, In-depth understanding and hands-on experience of traditional Windows Server administration, including AD-DS, IIS, PowerShell, etc.
• In-depth understanding and hands-on experience of Office 365, Exchange, SharePoint compliance, security, and administration.
• Automation, including but not limited to Agile, DevOps CI/CD automation.
• Other industry certifications (I.e.: ITIL, TOGAF, GIAC, ISC) is an asset

• Excellent interpersonal and communication skills. Ability to establish, build and maintain collaborative relationships internally and externally.
• Excellent problem solving and analytical thinking skills.
• Strong ability to work independently and collaboratively as a team.
• Demonstrated leadership within a professional team setting. Experience coaching and mentoring team members.
• Solid organizational skills including attention to detail and multi-tasking skills. Ability to manage concurrent projects and activities.
• An appreciation and attention to offering high level of server service and a strong customer-centric mindset.
• Demonstrates an agile mindset; demonstrating agility in managing change enablement and adhering to standard operating procedures.
• Functions well in an environment with both legacy on premise server-based applications as well as cloud-based platforms.
• Ability to prioritize, work under pressure, and manage workload effectively to meet deadlines. 
• Works outside of regular working hours on occasion to maintain/upgrade systems and associated infrastructure and at times in short notice, to restore services as required. 
• Demonstrated understanding of diversity, inclusion, and cultural humility as they apply to nursing and midwifery practice and health care is an asset.

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