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Senior Business Analyst

Vancouver, BC
Full Time
Join our team

The Market Intelligence team is passionate about leading the development, governance, management and execution of strategic data for FFH (Home Solutions), M&H (Mobile & Home) and SBS (Small Business) through building best in class marketing performance metrics and insights. We take great pride in building best in class, data self-serve designs. As part of the CSB Marketing Strategy and Operations group our team is highly dynamic and innovative, enabling better decisions to executives and marketing teams. This team has boundless energy, passion for data and business smarts.

Here's the impact you'll make and what we'll accomplish together

You're an awesome team player, results-driven who will drive our data strategy forward. Your initiative, strong communication skills and exceptional decision-making abilities are strengths that will be critical in building strong relationships with internal and external stakeholders. Your programming skills, data management know-how and recommendations will influence strategic decisions made by leaders. You'll also team up with friendly, supportive internal partners, including Marketing teams, and shape our next reporting generation and concepts.

Here's how
    •Own, drive and translate FFH (Home Solutions) and M&H business questions into data valuable insights to support marketing initiatives through complex business Intelligence projects •Act as a Subject Matter Expert of new KPI's for Home Solutions and M&H Strategy, managing complex databases and building innovative metrics as part of the Business Transformation Operations (BTO) strategy •Drive change, think strategically and find data solutions adapting to changing priorities •Partner with primes and stakeholders to successfully lead and manage the implementation of roadmaps for new data capabilities •Work collaborative and proactively within a dynamic and cross-functional environment and explaining complex concepts, methodologies and analysis results to a diverse stakeholder community (BI, Finance, Marketing teams)


You're the missing piece of the puzzle
    •Valued for your expertise in extracting large volume of data from data warehouse using SAS, Oracle, SQL, Cognos •Noted as an exceptional developer of reporting and analysis in an OLAP environment •Confident in engaging with and present to all levels of management, including answering business questions clearly articulating concepts and recommendations •Working experience in a Market/Business Intelligence, database marketing and data warehousing environment •With strong knowledge in Domo and Tableau •With an undergraduate or graduate degree in Computer Science, Statistics, Economics, Mathematics or other quantitative disciplines
    •Home Solutions and Mobile & Home Telecom industry knowledge •Programming-professional, self-serve tools certifications •7 - 10 years of equivalent experience
Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Management and Executive