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Senior Business Analyst - TELUS Health

Reference ID: HEA03756-18

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Be a part of a transformational journey with innovative talent and leading edge technologies.

Join our team

The Provider Solutions - Electronic Medical Record (EMR) team is a small team with big scope. We work with internal and external stakeholders to integrate our EMR applications with other stakeholders in the health care system.

TELUS Health is already the largest provider of EMRs in Canada and we're stepping up to the next challenge of inter-connecting health systems for better patient experience and more efficient healthcare delivery. We are looking for a Business Analyst to help us with that objective.

Here's the impact you'll make and what we'll accomplish together

We are a national team comprised of passionate, driven individuals with diverse and unique experiences and skillsets in clinical workflow, business analysis, project management and health information management.

Following the recent announcement of TELUS Health acquiring the Medisys Health Group (MHG), a leading provider of preventive healthcare and wellness services for 4,500 companies across Canada, we are looking to expand our team to support this exciting partnership.

As a part of this team, the successful candidate will collaborate with internal and external stakeholders to build integrated solutions that connect clinical information systems. The successful candidate will be responsible working with cross functional teams to analyze and capture business requirements to support the advancement of TELUS Health's integration strategy.

Our mission, to which we hope you will become a part of, is to enable healthcare transformation by providing innovative and proven solutions for managing, coordinating and delivering sustainable, high quality care. Using our proven integrated technology and consulting services, we eliminate barriers to access to information across the care continuum to empower consumers and help shift the focus of care from remediation to prevention and wellness.

Here's how

The Senior Business Analyst will be accountable for moving projects, required for Medisys Health Group acquisition, through the development cycle. The Senior Business Analyst will support the Program Manager & Product Manager/s in a variety of tasks related to integration, product design, workflow design, functional testing, troubleshooting, and communications. The Senior Business Analyst will be accountable and responsible for requirements related to integration of our EMRs with other internal & external information systems.
    •Drive collaboration across multi-disciplined teams towards effective solutions for a newly acquired company •Work with other team members to interpret integration and workflow requirements to produce epics with the program manager, product manager, business unit leader or external partner •Collaborate with product and development teams to create and maintain user stories to guide development and testing •Own & manage the product backlog, balancing dependencies across multiple stakeholders •Communicate clearly the product vision and priorities •Support programmers and other analysts •Collaborate with testing teams to create and coordinate test plans, conformance plans & test strategies •Work with internal and external client to understand business requirements in a highly complex technical environment •Elicit and understand the related workflows, how they affect our customers and how our ecosystem might need to be enhanced to support the workflows •Create and maintain technical requirements documentation, software requirements & functional specifications •Develop material for and host demos with different stakeholder groups •Support other product launch activities such as developing and documenting operational processes


You're the missing piece of the puzzle
    •Post-secondary education in the Health Sciences/Computer Science and/or equivalent work experience/education •7-10 years as a business analyst with experience in complex integration projects •3-5 years of experience working in an Agile environment •Experience in the health sector, preferably in primary care •Strong analytical skills with a razor sharp focus and attention to details •Keen documentation & communication skills •Focus on finding collaborative solutions rather than listing problems •Demonstrated ability to interact with external client stakeholders •Strong team player and with strong interest in taking on new challenges •Desire to work in a fast-moving and dynamic environment •High level of initiative, decisiveness and business acumen •Ability to communicate complex concepts in a clear and synthetic way

    •Working knowledge of EMR applications •Proficient in English & French, written & spoken •Strong knowledge of Information Technology (IT) Privacy & Security concepts, protected health information (PHI) & proven ability to drive and support Privacy Impact Assessment (PIA) & Threat Risk Assessment (TRA) projects for technical solutions

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.


Posted: January 19, 2019
Closes: March 20, 2019
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10,000+ employees

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About Telus

TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $12.3 billion of annual revenue and 13.9 million customer connections, including 8.4 million wireless ...