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Senior Business Analyst - Supply Operations

Reference ID: PLA03890-18

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Join our team

Supply Operations leads and distributes all materials and services across TELUS, from infrastructure to consumer mobile, through over 1,000 points of presence and direct to our customers. We are transforming how we deliver service directly to customers and creating a high-reaching advantage for our company.

Our customers and our team deserve the best. That's why we're dedicated to creating innovative, leading-edge supply chain solutions. We'll keep pushing ourselves to do more for our customers so they will have the best experiences possible, now and in the future. We'll keep investing in our team so that our people grow with us.

Here's the impact you'll make and what we'll accomplish together

As a Senior Business Analyst for Supply Operations organization, you will demonstrate your extraordinary capabilities and process improvement expertise to drive operational excellence across our team. At your core is a passion for leading change, making an impact, and continuous improvement.

Supported by the Team Manager of Field Inventory Management (FIM) team, you will lead and drive operational improvements, while developing new business strategies supported by data and process improvement methodologies.

Here's how
    •Find opportunities for improvement, develop supporting business cases, collaborate closely with team members from across TELUS, and lead through flawless execution •Use your solid project management abilities to develop winning plans, influence executive decision-making, and lead the execution of strategic priorities •Embed data-driven approaches and analytics to improve the business •Lead change and help others realize our vision of future possibilities together •Consolidate data from various reporting systems using tools such as Domo or Tableau to create actionable insights and recommendations to TELUS leaders •Engage the team in continuous improvement, including the use of Lean Six Sigma (LSS), to review and optimize end-to-end processes •Develop, evolve, and track operational performance and scorecard metrics •Support the Supply Operations operational expenditure (OpEx) management process including leading cost efficiency initiatives


You're the missing piece of the puzzle
    •5+ years in a similar role and/or related education with demonstrated performance and increasing levels of responsibility •Degree in Business, Operations and/or Engineering •Ability to forge strong partnerships throughout the organization and influence leaders and teams without direct authority •Excellent verbal and written communication skills to executive level audiences, Microsoft (MS) PowerPoint expertise •Track record of successful project delivery and process improvement, leading simultaneous complex initiatives •Career-oriented, passionate about self-improvement and continuous learning •Solid problem-solving skills and proven decision making ability •Knowledge of data intelligence tools such as MS Excel, Domo, Tableau, and/or SAP

    •Master of Business Administration (MBA) degree •Project Management Professional (PMP) designation and/or combination of project management training and experience •Supply chain experience

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Posted: January 17, 2019
Closes: March 18, 2019
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Company Info
10,000+ employees

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About Telus

TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $12.3 billion of annual revenue and 13.9 million customer connections, including 8.4 million wireless ...