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Telus

Senior Business Analyst (Business Intelligence) Lower Mainland. Calgary or Edmonton

Location
Surrey, BC
Details
Full Time
3 days ago
Join our team

To be part of our team is to be part of an engaged, entrepreneurial engine that is literally reshaping Canada. We in the Drop Control Centre of Excellence (DCCoE) are responsible for the last mile of the fibre build - directly connecting Canadians to the people and information that matters most. The knowledge that our daily efforts are bridging social, economic, and digital divides to ensure all Canadians have access to the technology needed to thrive in our digital society compels, unites, and excites us.

Here's the impact you'll make and what we'll accomplish together

You will partner with senior leaders and stakeholders, enabling them to make data-driven decisions that Directly impact TELUS share price. Your meaningful analytics, insights and recommendations will: 1) support TELUS' PureFibre loading targets; 2) drive external vendor accountability; and 3) improve current business processes to ultimately transform the customer experience. Today you could be providing insights to power key strategic and transformational initiatives, tomorrow you may be casting your critical eye over end-to-end processes to improve our team's efficiency and effectiveness. The possibilities for you to add value, learn and grow are endless.


Here's how

    •Conduct analyses and prepare executive-level summary reports to support decision making and drive operational effectiveness •Create predictive models and forecasting to help our team achieve new performance heights •Interpret data trends to provide recommendations for process improvement and consolidation of best practices •Continuously improve current operational reports by deep diving data discrepancies and integrating new data sources •Collaborate, as required, with stakeholders to improve operational efficiencies across a variety of projects



Qualifications:

You're the missing piece of the puzzle
    •Confident in your skills using analytical and collaborative tools such as Microsoft Office, Google Suites, Salesforce, JIRA, DOMO, and/or Tableau •Comfortable with SQL and/or Python •Known for expertise conducting complex analyses and presenting recommendations to different audiences •Valued for your strong communication skills, particularly your ability to: 1) simplify complex concepts; 2) provide meaningful consultation; and 3) influence your audience •Appreciated for your meeting facilitation, stakeholder management, and collaboration skills •Acknowledged for your advanced business acumen, analytical and problem solving skills •Regarded for your solid understanding of project management best practices •With a Bachelor's degree in Business Administration (or related discipline) •5+ years Business Analytics experience
Great-to-haves
    •Strong DOMO capabilities •Fibre build experience/knowledge •Change management •Project management

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Category
Management and Executive