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Senior Business Analyst

Reference ID: PLA03730-18

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Launch projects that make a difference to our customers!

Join our team

Are you motivated by building capabilities from the ground up, innovating through ambiguity, designing and executing with great returns for our business and customer?

If yes, we have an incredible opportunity for you.

As someone who is inquisitive, excited about technology, enthusiastic about being part of a team and enjoys a good challenge, you will be part of the team developing and executing on initiatives with high risk and business impact through analysis, recommendations, and execution.

Here's the impact you'll make and what we'll accomplish together

Successful candidates are able to build and drive end-to-end improvements from our dashboards to ensure program goals are met; having a background in business intelligence and data visualization will allow you to manage projects as assigned, or ideally which you create, through proactively identified opportunities; and complete planned and time sensitive analysis on complex data and create executive style reports with recommendations to power critical decisions to the success of our portfolio.

Here's how
    •Contribute to solution strategies from a data & Information Technology (IT) perspective to support our programs and roadmaps •Successfully contribute to the launch of robust solutions, by identifying the cost benefit analysis, economic/ease modeling and planning and implementation support •Successfully liaise with all customers on implementation activities or contract issues to meet customer service and contract requirements, deliverables and commitments •Lead with the transformation and implementation of change on an end-to-end basis •Take ownership for large process-focused projects from concept to execution •Share your knowledge and expertise with other members of the team •Lead and facilitate meetings and working sessions with cross-functional stakeholders in order to achieve desired outcomes •Maintain a strong understanding of TELUS applications, product and services, organizational delivery capabilities, and TELUS end-to-end processes •Maintain awareness of industry trends and technology available that would, if implemented, result in operational or efficiency improvements to current processes •Leverage TELUS' applications to develop solutions that meet or exceed business requirements


Are you somebody who is excited by the prospect of finding data that others may have overlooked? Does the idea of sharing what you know to a variety of stakeholders make you excited? Does the concept of presenting to executive audiences appeal to you? When you think of projects, do you like to own the whole process from concept to completion?

If the answer to these questions is yes, then we have a career for you!

You're the missing piece of the puzzle
    •Ability to connect data from multiple sources to a central database repository such as Structured Query Language (SQL) or Oracle and then display the data via a self-serve web interface and visually via a tool such as Domo •Technical ability coupled with excellent communication skills •Strong experience in project management, means you'll easily be able to communicate to different audiences in the language that they understand •Background in consulting would have a distinct advantage as this position requires people who can influence stakeholders over whom they have no authority •The role is part business analyst, part project manager, part relationship manager, part change agent for someone with a superb focus on stakeholder management •Analytical Skills: Have a background in root cause analysis and proactively forming recommendations for improvement •Lifelong learners, naturally curious, and not afraid to make mistakes that they can learn from in order to become better at what they do

    •Ability to source and report on financial data •Bachelor degree in Computer Science •Master of Business Administration (MBA) degree

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Posted: January 19, 2019
Closes: March 20, 2019
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Company Info
10,000+ employees

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About Telus

TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $12.3 billion of annual revenue and 13.9 million customer connections, including 8.4 million wireless ...