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Road Assist Fleet Roadside Technician

Reference ID: 3179289

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Road Assist Fleet Roadside Technician

Position Overview
Aon Hewitt has announced BCAA as a 2018 Canadian Gold Level Best Employer

If you are looking for an empowering and progressive place to build your career, then you've landed in the right place at BCAA. With our corporate Head Office in Burnaby and locations around BC, we offer a wide variety of opportunities all across the province. Go the extra mile and share our vision to be the most trusted organization in British Columbia, absolutely famous for doing the right thing.

Automotive Services

What is the role?

BCAA's Emergency Roadside Services Division is hiring for a Road Assist Fleet Technician in our Kelowna Region. The successful candidates will be required to work a variety of shifts in a continuous operation. Reporting to the Manager, Fleet Team, the incumbent will be responsible for assisting BCAA and affiliated CAA/AAA Clubs in obtaining high quality road side assistance which addresses all members' needs.

You will be one of approximately 80 Emergency Road Assist Drivers working a variety of shifts in a continuous operation. The primary focus of your position is to provide mechanical assistance or towing service to BCAA members and affiliated Clubs. You will have the authority to follow approved procedures, and to report any problems and the actions taken to resolve them.

What is the status?
Regular Full-Time

What are the hours?
37.5 per hour work week

Key Responsibilities Include

What will you be doing?

    •Responding to Member's request for service delivering flawless service•Provides efficient minor mechanical assistance such as battery replacement, battery boost, tire change, lockout service, towing, supplying fuel if necessary•Maintains BCAA's high standard of service and image, focusing on friendly, courteous service at all times•Has a high level knowledge of and promotes BCAA and affiliate products and services•Maintains the care and control of BCAA equipment & documentation•Adheres to all BCAA corporate standards


Minimum Qualifications

What you bring?

Education:
    •Completion of grade 12
    5 years of related mechanical experience

Experience:
    •Proven public relations experience
    Demonstrated Initiative
    Valid B.C. drivers license
    Clean Driver record
Skills:
    •Good english communication skills•Service excellence•Integrity and ethical conduct•Judgement, planning and decision making•Ability to obtain Surrey chauffeurs license•Physically able to lift a minimum of 70lbs•Basic computer skills

Background Check/Medical Evaluation:
    •Must successfully pass a background check, which may include a criminal, credit, credential, and a "Fit To Work" medical evaluation.

Preferred Qualification(s):
    •Certificate of qualification in automotive Repair - or equivalent


Division
ERS

Job Status
Regular Full Time (RFT)

Date Added
9/25/2018

External Posting Sites [Please include expiry date for each site]

What BCAA offers you?

    •It's not in our nature to brag but we are proud of some of our achievements that recognize great employee culture. Some of our latest awards include being one of AON Top 50 Employers in Canada - 2018 and Top 50 Employers for Young People - 2015.•Our team members get to make a difference in the lives of our Members and their communities every day.•We pride ourselves in being open and transparent and in empowering our people to do great work while serving our Members. •We enthusiastically support learning and advancement opportunities for our team members.•We are an equal opportunity employer that's committed to accessible, inclusive employment. •We have an amazing Total Rewards Program which offers: Extended Health and Dental, Vision Care


Location Name
Kelowna

Location Name
Kelowna

State/Province
British Columbia [BC]

Compensation & Benefits Overview
At BCAA, we offer competitive compensation packages and excellent career advancement opportunities. To find out more, ask the hiring managers during your interview.

PLEASE NOTE THAT THIS JOB POSTING WILL REMAIN OPEN UNTIL THE POSITION IS FILLED.

BEFORE APPLYING FOR A POSITION, CLICK ON THE VIEW JOBS SECTION TO ENSURE THIS POSTING IS ACTIVE.
Did You Know : BCAA's Road Assist Fleet justcelebrated it's 50th Anniversary?

Posted: November 13, 2018
Closes: January 12, 2019