Road Assist Fleet Roadside Technician Position Overview Aon Hewitt has announced BCAA as a 2018 Canadian Gold Level Best Employer
If you are looking for an empowering and progressive place to build your career, then you've landed in the right place at BCAA. With our corporate Head Office in Burnaby and locations around BC, we offer a wide variety of opportunities all across the province. Go the extra mile and share our vision to be the most trusted organization in British Columbia, absolutely famous for doing the right thing. Automotive ServicesWhat is the role?
BCAA's Emergency Roadside Services Division is hiring for a Road Assist Fleet Technician in our Burnaby location
. The successful candidate will be required to work a variety of shifts in a continuous operation. Reporting to the Manager, Fleet Team, the incumbent will be responsible for assisting BCAA and affiliated CAA/AAA Clubs in obtaining high quality road side assistance which addresses all members' needs.
You will be one of approximately 130 Emergency Road Assist Drivers working a variety of shifts in a continuous operation. The primary focus of your position is to provide mechanical assistance or towing service to BCAA members and affiliated Clubs. You will have the authority to follow approved procedures, and to report any problems and the actions taken to resolve them.What is the status?
Regular Full-TimeWhat are the hours?
37.5 hour work week What BCAA offers you:
It's not in our nature to brag but we are proud of some of our achievements that recognize great employee culture. Some of our latest awards include being announced as a Platinum Best Employer for 2019 and Top 50 Employers for Young People - 2015.
•Great compensation packages, including bonus
•We enthusiastically support learning and advancement opportunities for our team members offering, Automotive Apprenticeship and Leadership Development programs.
•We have an amazing Total Rewards Program which offers: Extended Health and Dental, Vision Care, Life Insurance, RRSP matching with company contribution to your pension, access to Incentive Programs, Team Profit Sharing, Employee & Family Assistance Program and more.
•Our team members get to make a difference in the lives of our Members and their communities every day.
•We pride ourselves in being open and transparent and in empowering our people to do great work while serving our Members.
•We are an equal opportunity employer that's committed to accessible, inclusive employment. Key Responsibilities IncludeWhat will you be doing?
•Responding to Member's request for service delivering flawless service•Provides efficient minor mechanical assistance such as battery replacement, battery boost, tire change, lockout service, towing, supplying fuel if necessary•Maintains BCAA's high standard of service and image, focusing on friendly, courteous service at all times•Has a high level knowledge of and promotes BCAA and affiliate products and services•Maintains the care and control of BCAA equipment & documentation•Adheres to all BCAA corporate standards Minimum QualificationsWhat you bring?Education:
•Completion of grade 12Experience:
5 years of related mechanical experience
•Proven public relations experienceSkills:
Valid B.C. drivers license
Clean Driver record
•Good english communication skills•Service excellence•Integrity and ethical conduct•Judgement, planning and decision making•Ability to obtain Surrey chauffeurs license•Physically able to lift a minimum of 70lbs•Basic computer skillsBackground Check/Medical Evaluation:
•Must successfully pass a background check, which may include a criminal, credit, credential, and a "Fit To Work" medical evaluation.Preferred Qualification(s):
•Certificate of qualification in automotive Repair - or equivalent Division
ERS Job Status
Regular Full Time (RFT) Date Added
10/30/2018 External Posting Sites [Please include expiry date for each site]What BCAA offers you?
•It's not in our nature to brag but we are proud of some of our achievements that recognize great employee culture. Some of our latest awards include being one of AON Top 50 Employers in Canada - 2018 and Top 50 Employers for Young People - 2015.•Our team members get to make a difference in the lives of our Members and their communities every day.•We pride ourselves in being open and transparent and in empowering our people to do great work while serving our Members. •We enthusiastically support learning and advancement opportunities for our team members.•We are an equal opportunity employer that's committed to accessible, inclusive employment. •We have an amazing Total Rewards Program which offers: Extended Health and Dental, Vision Care Location Name
British Columbia [BC] Compensation & Benefits Overview
At BCAA, we offer competitive compensation packages and excellent career advancement opportunities. To find out more, ask the hiring managers during your interview. PLEASE NOTE THAT THIS JOB POSTING WILL REMAIN OPEN UNTIL THE POSITION IS FILLED. BEFORE APPLYING FOR A POSITION, CLICK ON THE VIEW JOBS SECTION TO ENSURE THIS POSTING IS ACTIVE. Did You Know :
BCAA's Road Assist Fleet justcelebrated it's 50th Anniversary?
Posted: December 18, 2018
Closes: February 16, 2019