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Product Sales and Support Specialist - Electrical Services

Langley, BC
Full Time
6 days ago
Company:Finning Canada

Number of Openings: 1

Worker Type:Permanent

Position Overview:The Product Sales and Support Specialist - Electrical Services is an integral part of the Finning Business Development or Aftermarket Support team, responsible for driving market share growth of their assigned products or services. This interdisciplinary role is accountable for the commercial success of their allocated product groups or services within an assigned geography or customer base.

This is a specialty role responsible for the introduction and sales of new specialized solutions, services, products and parts to new or existing customers. Primary responsibility is to grow specific commodity, solution or service sales within a given territory or customer base.

Job Description:
Major Job Functions:

Lead and support the Go To Market strategy and plan for assigned region, products, and solutions. This includes but not limited to:
  • Work in partnership with the product and technical teams to ensure customer feedback and insights from the regions and the sales force are fed back into product development.
  • Participate in business development / sales calls in order to support sales teams with solutions under scope (and bringing in product teams if needed).
  • Develop a sound knowledge of the industry, customer pain points, the competitive environment and trends, to improve the products performance in the Region

Specific Skills:

This role requires a challenging collection of skills, making the ideal candidate for this position an interdisciplinary blend of the following:
  • Customer communication skills. Work in partnership with the product and technical teams to ensure customer feedback and insights from the regions and the sales force are fed back into product development.
  • Sales and business development skills. As need, be a significant contributor to customer sales calls where a digital solution is part of the solution being proposed to a customer. As such, this role requires the ability to plan effectively for sales meetings, to be comfortable and inquisitive with the customer to zero in on their unsolved business problems.
  • The ability to lead by influence. In order to accomplish this role's objectives, the individual must develop and leverage trust and credibility with regional leaders, in order to advance the role's objectives. This is innately a skill that some people appear to have, while others are only comfortable leading through authority.

  • Electrical Technical Trade and/or Parts experience is an asset
  • 2 years of technical sales experience
  • Ability to demonstrate results in marketing or sales operations, understanding deeply how to capture the attention of internal sales teams and external channel partners and customers
  • Expert persuasion skills and the ability to captivate a room when delivering presentations and product demonstrations, regardless of the seniority of the audience
  • Self-driven, tenacious, and optimistic - infusing everyone in the office with energy, passion, and positive
  • Knowledge of Power Systems within the Construction, Mining and industrial markets is an asset.
  • Sound knowledge of specialized products and services as per assigned group
  • Ability to technically test, measure and evaluate equipment products
  • Understands and adheres to safety procedures

W e are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.
Customer Service and Support Sales and Marketing