Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Enterprise Enabling Functions

Pay Details:
$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Product Family

The Business Banking Platform Product Family owns the core platforms that enable the delivery and servicing of Business Banking products. The team is accountable for translating business strategy into prioritized product roadmaps and ensuring platforms are scalable, secure, compliant, and aligned to enterprise standards. Through strong product ownership and agile delivery, the Product Family supports business growth, operational efficiency, and effective risk management across the Business Banking portfolio.

The Cash Management and Deposits Product Group within Business Banking Platform is looking for a Product Owner to join the Billing Team. This role will lead the Run Billing Pod, which is dedicated to maintaining platform stability, identifying and solving production incidents and acting a point of contact for our internal business partners,

The team partners closely with business stakeholders, technology delivery, and control partners to deliver enhancements, resolve operational issues, and ensure solutions meet regulatory, risk, and performance expectations. The platform plays a key role in enabling accurate billing, consistent client experiences, and scalable support for Business Banking growth.

Job Description

• We are looking for a Product Owner to help support our current Cash Management and Deposit Billing capabilities
• As the Product Owner, your team will look to you to define, prioritize and ultimately approve what we release to production. Your work will affect hundreds of internal employees and thousands of end customers.
• Building our capabilities and supporting the existing billing platform will require you to work with multiple individuals/teams including:
  
  • control partners (e.g. legal, compliance, operational risk)
  • solution designers
  • user experience designers
  • developers
  • testers
  • Product group
• Excellent communication skills are a must as you'll spend a lot of time working with your Business Analyst to write stories, groom them with your team which will consist of both on-shore and off-shore resources & define unambiguous acceptance criteria.
• At times, you'll do primary research, soliciting feedback from internal end users directly
• You'll also have an opportunity to present your work to multiple internal teams, including at the executive level
• You will be a main point of contact for Business partners, will help define procedures and often leading the solution for operational issues
• You will effectively manage a development backlog and will promote work in line with business need
• Beyond building out new capabilities, we will look to you to:
  
  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
  • Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
  • Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
  • Present to peers/executives on a regular basis
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • Participate in defining our program roadmap
  • Maintain understanding of partner and vendor roadmaps, and have an understanding of how these technologies can be leveraged to bring business value

Job Requirements

• Undergraduate degree or product management certificate and / or 2+ years relevant experience
• Demonstrated experience building out on-line capabilities in a Product Owner capacity
• Agile/Scaled Agile development experience is a definite asset
• Deep knowledge of Business Banking processes, products/services & customers (Cash Management and Deposit pricing and/or billing is an asset)
• Ability to lead, plan, implement and evaluate program/project activities to ensure completion of product initiatives
• Ability to communicate effectively with both business and technology stakeholders in both oral and written form
• Ability to work collaboratively and build relationships across teams and functions
• Ability to work successfully as a member of a team and independently

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet