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FREENET GROUPS

Online work from home (Customer service)

Details
Full Time
13 days ago
Salary
15 to 35 per hour (plus commission)

Customer service Representative Job Duties:

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.

Category
Customer Service and Support Information Technology Telecommunications

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About FREENET GROUPS

Freenet AG operates in its traditional business area as a network-independent mobile service provider in Germany with around 12 million customers and a market share of 12.1 percent, respectively. ...

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Industry
Education
Marketing, PR and Advertising
Public Administration
Size
10,000+ employees