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Office Manager/Receptionist

Reference ID: oNDf9fwy

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What you will do:
  • Greet and assist visitors. Contact employee they are here to see
  • Distribute incoming mail, courier packages (as needed) and faxes
  • Organize office maintenance, including office supply inventory and ordering
  • Send outgoing courier packages
  • General administration and support which includes:
    • Booking meeting rooms
    • Business card requests
    • Communication with the building or office landlord, HVAC issues
    • Issuing access cards
    • Scheduling interviews and meetings
    • Posting new employee bios to Slack
    • Setting up new employees (seating plan, welcome package)
    • Liaison for events (culture club, fireside chats, bucketlist, fundraising initiatives)
    • Assist EA with additional admin support
  • Facilities coordination including:
    • Report issues to the building or arrange a relevant repair company
    • BD liaison with 310maxx/Oxford
    • Coordinating equipment/supplies/issues with Water and Fruit vendors
  • Supporting other departments with the following:
    • FedEx shipment rate requests for Sales & Pro teams
    • Review shipping invoices and work with shipping provider to resolve any errors . Weekly FedEx invoicing for the Canadian transactions
    • Manual FedEx waybills (e.g. items outgoing from the office, samples from vendor to customer, samples from warehouse to customer if system didn’t generate a FedEx #)
    • Coordinate purchase orders between sales system and payment system
    • Process and follow up on sample orders
  • Other duties as assigned.
  • Deliver exceptional customer service internally and externally
  • Keep office supplies organized and in stock
  • Proactive office management support

What You Need to Know
  • 1 – 2 years admin or customer service
  • Remarkable organization skills and ability to multi-task in a fast-paced environment
  • Proactive; willingness to help out with additional tasks in any department
  • Excellent oral communication skills
  • Strong attention to detail
  • Strong organizational skills
  • Post-secondary education an asset

What You Must Have
  • High level of trust and a commitment to doing what you say you are going to do.
  • An obsession for delighting customers.
  • A passionate drive to deliver results and constantly raise the bar.
  • An entrepreneurial spirit that embraces change and challenges with enthusiasm.
  • Ability and desire to be scrappy, move fast and operate effectively in a rapidly changing environment.
  • Innate motivation to learn and continuously develop yourself and others.
  • Commitment to fearless communication.

About BuildDirect

Founded in 1999, BuildDirect is the innovative marketplace for purchasing and selling quality home improvement & flooring materials online. BuildDirect co-founders wanted to simplify the home improvement industry and give the power of choice back to the homeowner and home improvement professional. They wanted to provide those seeking to build or improve homes with an online marketplace to access the flooring products they want, at the prices they’d love, delivered on time directly to their doorstep.

And today we do just that.

Servicing North America, BuildDirect connects homeowners and home improvement professionals with sellers around the world, creating a much simpler and trusted shopping experience. The platform offers Pro’s and Homeowners the ability to purchase various volumes of flooring products direct from Sellers. This keeps costs low, often up to half the price found at big box stores or specialty retailers, and provides efficient direct-to-home (or jobsite) shipping of those products.

BuildDirect Perks
  • Office located in the heart of the growing tech area of downtown Vancouver, with 360-degree views of the city, easy access to public transit, near 100’s of restaurants & bars, and onsite ping pong
  • Weekly fresh fruit deliveries and unlimited fresh coffee & tea
  • Newly renovated onsite gym, lockers, and bike storage
  • Unlimited vacation
  • Employee stock options
  • Extended health benefits (i.e., naturopath, massage therapy, acupuncture)
  • Annual learning benefit
  • Regular company-wide & team events
  • A culture of talented people, that like to have fun!

Posted: March 14, 2019
Closes: May 13, 2019
Company Info
201-500 employees

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About BuildDirect

Founded by Jeff Booth and Rob Banks in 1999, BuildDirect Technologies is a privately-held Canadian technology company that is knocking down walls, changing the foundation and building a smarter, si...