As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey. Employment Status
Union - CUPE Local 402 - Regular Full-Time Scope
Looking for a great place to work where your contributions are valued, and you can help make a difference in a city of vibrant communities? This is an incredible opportunity to work for a multiple national award-winning organization and contribute to the exciting evolution of the City of Surrey! Under the general direction of the IT Operations Manager, the Network Analyst 3 will be responsible for complex and innovative assignments requiring collaboration as they provide technical expertise in all aspects of the data network. Responsibilities
• Network monitoring and management; • Diagnosing and resolving network problems in a timely manner using various diagnostic tools; • Participation in designing, planning, implementing, and documenting the network aspects of new I.T. initiatives; • Providing consulting advice on technical solutions and/or changes to business methods and processes to various clients; • Mentoring, coaching, and training other analysts; • Reviewing the work of junior team members for accuracy and completeness; • Leading small project teams and other related duties as assigned; • Maintaining LAN/WAN/wireless/VoIP operations by working with network facility and vendors to ensure timely problem resolution; • Maintaining and using network management applications to identify network faults to ensure data or other telecommunications access to customers; • Other related duties as assigned. Qualifications
• Degree in a related field from a recognized institution plus four years related experience. • An acceptable equivalent combination of education and experience may be considered. • Experience with SIP and QOS in relation to VoIP implementations preferred. • Experience with teleconference and collaboration technologies such as Microsoft Teams would be an asset.
The Network Analyst 3 will have superior knowledge and experience with most of the following:
• High availability data centre switching; • Networking and connectivity to cloud service providers, IP routing using OSPG and BGP and Site-to-site (S2S) and client access VPNs using IPSec and SSL; • Service provider connectivity using Fibre, Ethernet, MPLS, and VPLS; • Network Access Control and network security; • Firewall policies, content filtering, intrusion protection, and address translation; • Voice and multimedia systems, media signaling, and border controllers; • Network quality of service. Other Information
Hourly Rate: $55.86 Step 1 Step 2 - 6 Months Step 3 - 18 Months Step 4 - 30 Months
Hourly Rate $55.86 $58.40 $60.82 $63.35 Conditions of Employment
This position requires completion of a Police Information Check.
Successful applicants must provide proof of qualifications. Closing Date
This job will be posted until filled. Our Values Integrity - Service - Teamwork - Innovation - Community