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Medical Office Assistant - TELUS Health (Casual-Vancouver)

Vancouver, BC
Full Time
12 hours ago

Status: Casual positions available
Locations: Suite 301 - 808 Nelson street, Vancouver, BC V6Z 2H2

Join our team

TELUS Health - Care Centres is an exciting place to be! We are a national network of renowned medical professionals dedicated to identifying health risks, inspiring positive lifestyle choices and improving patient outcomes. We have one of the largest networks of Care Centres in Canada.

Our commitment: Better healthcare options for everyone. We are leveraging the power of technology to provide Canadians with better health outcomes. Connecting health teams, streamlining workflows, and empowering patients to manage their health are just some of the ways our digital solutions promote collaboration and efficiency.

We are looking for enthusiastic, customer service minded individuals who want to work in a collaborative, friendly and supportive environment. Join our team and help us shape the future of how Canadians engage with the healthcare ecosystem.

Here's the impact you'll make and what we'll accomplish together

As an Medical Office Assistant you will provide excellent client care by assisting the medical and professional staff in managing client activity. You will develop strong relationships with other health care providers in the community including general practitioners and specialists. To this end, you will work together with support staff in various physician and health care providers offices to build one-on-one relationships that will facilitate ongoing communications and cross-referrals.

Here's how
    •Scheduling appointments and arranging for specialist consultations •Preparing clients for tests and examinations •Updating medical records •Contacting clients to remind them of required tests, examinations and follow up consultations •Participating in the company's health plan programs •Connecting with clients, supporting continuity of care •Provide support for general office administrative functions including medical records management


You're the missing piece of the puzzle
    •Minimum of one year of medical office experience preferable in a private entrepreneurial environment •Minimum two years of healthcare experience and medical terminology greatly preferred •Electronic Medical Record (EMR) experience required •Good knowledge of Word, although more extensive computer knowledge is and asset as well as 45 words per minute typing speed •Exceptional organizational and customer service skills •A team player capable of interacting professionally with staff and physicians with a positive attitude •Ability to handle and communicate effectively with challenging clients

Work Conditions / Physical Requirements:
    •You will be required to work in a multi-disciplinary clinical setting •Typically you would work shifts Monday to Friday - 8:00 am to 4:30 pm or 8:30 am to 5:00 pm, approximatley 3-5 days per week. Some flexibility may be required to accommodate service requirements for the operation •You will be working in an office environment, which may require extended periods of time completing computer related work. You will work an eight hour day with an additional minimum of half hour for lunch. You may be required to travel for meetings and centre support

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada
Health Care