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Medical Office Assistant - North Vancouver - TELUS Health

Full Time
6 days ago

Status: Regular Full-Time
Location: Suite 220 - 138 13th Street East, North Vancouver, BC V7L 0E5

Join our team

Who is TELUS Health?

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.
Simply put, our team members across the country are united by their commitment to continuously innovating to make healthcare more accessible and deliver improved health experiences for everyone.

Do you share our passion?

Let's create a healthier future, together

Here's the impact you'll make and what we'll accomplish together

As an Medical Office Assistant you will provide excellent client care by assisting the medical and professional staff in managing client activity. You will develop strong relationships with other health care providers in the community including general practitioners and specialists. To this end, you will work together with support staff in various physician and health care providers offices to build one-on-one relationships that will facilitate ongoing communications and cross-referrals.

Here's how
    •Scheduling appointments and arranging for specialist consultations
    •Preparing clients for tests and examinations
    •Updating medical records
    •Contacting clients to remind them of required tests, examinations and follow up consultations
    •Participating in the company's health plan programs
    •Connecting with clients, supporting continuity of care
    •Provide support for general office administrative functions including medical records management


You're the missing piece of the puzzle with:
    •Minimum of one year of medical office experience and/or two years of healthcare experience
    •Familiarity with medical terminology an asset
    •Medical Office Assistant Certification an asset
    •Electronic Medical Record (EMR) experience an asset
    •Good knowledge of Word, although more extensive computer knowledge is and asset as well as 45 words per minute typing speed
    •Exceptional organizational and customer service skills
    •A team player capable of interacting professionally with staff and physicians with a positive attitude
    •Ability to handle and communicate effectively with clients

Work Conditions / Physical Requirements:
    •You will be required to work in a multi-disciplinary clinical setting. Typically you would work office hours however; some flexibility may be required to accommodate service requirements for the operation.
    Our clinic is open Monday to Friday, 8 am to 5 pm. Shifts will be 8 am to 4:30 pm or 8:30 am to 5 pm.

A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you're helping us make the future friendly. We're committed to diversity and equitable access to employment opportunities based on ability -your unique contributions and talents will be valued and respected here.
TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.


Health Care