Join our team
We are looking for a high-performing, collaborative and driven individual with a proven track-record to join our team as the Strategic Program Enablement (SPE) PMO Manager. You will play a key role collaborating across CDOE, CSE and across TELUS business areas to drive field operations enablement for large scale cross-functional programs. This requires a high degree of influence and cross-team issue resolution necessary to support stakeholders and across TELUS program planning. Our key focus in 2020 and 2021 is on the national expansion of SmartHome Security across Canada including ON, MB, ATL and QC. This program has several streams of activity including integration and alignment with our acquisition of ADT. Strong communication skills are necessary as this position has high leadership visibility with weekly VP and regular ELT updates. This role follows a high level of change in scope and strategy requiring strong communication and stakeholder management skills.
You will also be a part of our larger Emerging Market Field Readiness and Optimization (ERO) team, working with a high-performing and highly-engaged group of innovative project managers and analysts who drive results through creative-thinking and problem-solving, coupled with precision execution and performance measurement. We operate in the demanding and fast-paced area of emerging products and lines of business, off the beaten path, where we must navigate ambiguity together in a collaborative environment and continually develop and execute on a roadmap to drive value to the business through initiatives and programs led both from within our team and without.
Here's the impact you'll make and what we'll accomplish together
As the Manager - Strategic Program Enablement you will lead a high performing team of single contributors in a collaborative environment representing CDOE and CSD field operation enablement for large strategic and transformational programs. Your team will be an integral piece in breaking new ground in our security business with high executive interest including regular ELT updates. The SPE team will manage all elements of execution to deliver the national expansion and ADT field operations program that encompasses the evaluation of key business functions, creation of process and system improvements, training, value generation, reporting, process improvements and organizational change management that delivers best in class results for our customers of our fast-growing and evolving business. You will also lead the implementation of other new lines of business or large product launches.Qualifications:You're the missing piece of the puzzle
•Proven success prioritizing activities and driving results in a dynamic changing environment and leading others through change management initiatives
•A coach at heart, you encourage team member development and support the team's collective success
•Always looking for opportunities for the team to innovate and provide project management support to drive business goals
•Known for your communication and facilitation skills, you collaborate across groups to help drive decision-making and develop action oriented plans to deliver on promises
•Powerful, concise and effective communication and presentation skills to all levels of management and external parties
•Your program management expertise will enable you to establish program framework, strategy, and objectives and lead implementation
•Demonstrated capacity for problem solving, analysis, and making sound recommendations leading to the development and implementation of process improvements Great-to-haves
•People manager or team leadership experience
•Program management experience
•5+ years of experience in a similar role
•MBA or equivalent work experience Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you
create future friendly® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Management and Executive