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Alexander Holburn Beaudin + Lang LLP is a Vancouver based law firm with over 80 lawyers and 120 staff.  Our professional firm offers our employees great work-life balance, staff recognition, staff events and an excellent benefits package together with a competitive salary.  We are conveniently located in the Toronto-Dominion Tower of Pacific Centre. 

We are currently recruiting for a Learning Specialist to join out IT Department.

Position Description:

Reporting to the IT Manager, the position of Learning Specialist is responsible for overseeing all facets of education for the effective use of the technology solutions under the responsibility of the IT department. Your primary role will be to develop and maintain the learning curriculum for software applications and other services that comprise the core set of technology “tools” utilized by all members of the firm. You will deliver the educational material through in-person training and by offering “self-serve” training through our online learning management system which will host interactive tutorials that you will maintain on an ongoing basis. As a member of the IT department, your secondary role will be to provide additional first level help desk support to our user community and be involved in minor initiatives and major projects in support of the IT department.

As one of the top lawyers firms in British Columbia, we have a commitment to seek the best candidates to join our team. Our firm recognizes that attracting good candidates demands a working environment that will allow them to succeed and to further develop their career goals. This commitment extends to utilizing technology that helps people work effectively and efficiently. You will be in a position to influence the technology solutions that we will adopt in the future and create innovative methods for delivering the benefits of these solutions. We feel this is a great opportunity for the right candidate to gain valuable experience in a learning environment and be amongst a great team with a diverse set of skills and knowledge in many areas of IT.

Responsibilities:

  • Maintain the curriculum of learning resources as it pertains to the on-boarding of new hires; new technology solutions and software upgrades; and, other new initiatives that utilize technology.
  • Deliver blended learning solutions including classroom sessions, group presentations, individual coaching, and webinars.
  • Liaise with practice group members, the Human Resources department, and the Director of Associate and Student Programs to establish learning objectives and develop learning plans for staff and lawyers.
  • Produce learning resources such as video tutorials, quick reference guides and other job aids available on the firm’s online learning management system.
  • Provide advanced support for the Microsoft Office suite of products - particularly trouble-shooting formatting issues and fixing “broken” Word documents; and, assisting with Excel spreadsheet design and manipulation.
  • Participate in the identification and development of new technology initiatives and provide adhoc project management and coordinate pilot testing as required.
  • Provide level one helpdesk coverage as required.

Qualifications:

  • Minimum 5 years of related experience, preferably within a law firm environment.
  • A degree or certificate in either Technology related post-secondary education and/or five years of experience in Information Technology; or Adult Learning and Development preferred.
  • Full proficiency with suite of Microsoft Office products and Windows 10 Operating System. Certification as a Microsoft Office Specialist is desirable.
  • Current knowledge of training and development best-practices and adult learning principles.
  • Strong presentation and public-speaking abilities.
  • Enthusiastic, high energy, dynamic personality with the ability to motivate and inspire users at all levels.
  • Previous experience in application development and programming such as Microsoft .NET, Microsoft VBA and Sharepoint is desirable.

We would like to thank all applicants; however, only successful candidates will be contacted.  Please submit resumes to hrinfo@ahbl.ca

Salary Range:

A competitive salary and benefits package are offered, along with a matching RRSP Program after 2 years of employment with the firm.


Posted: November 20, 2018
Closes: January 19, 2019