Who are we?
Imagine playing a role to create products that save people's lives. At Mustang Survival, you can. The Mustang Survival brand represents leading-edge extreme environmental protection for elite users including rescue workers, coast guard, fighter jet pilots, fishermen, sailors, paddlers, and even NASA astronauts. Our mission is bold, "We Save Lives for a Living", and requires courageous leaders. If you want a career that is challenging, energizing, and rewarding, come join us to push the boundaries of survival technology to deliver the ultimate user experience on the water through inspired technical solutions.
What are we looking for?
We are looking for a Junior Quality Engineer to join our QA team! The Junior Quality Engineer will be responsible to champion the development, improvement, implementation, and validation of effective and efficient processes, systems, tools, methods, and requirements, ensuring that Mustang Survival products are of the highest quality. Strives to consistently reflect Mustang Survival’s vision, values and goals in all undertakings by actively and enthusiastically assisting internal & external customers; continuously increasing personal level of expertise in the position and profession; driving continuous improvement in products, processes and systems, and demonstrating a high level of professionalism, communication and interpersonal skills.
What will you be doing?
- Develops and improves the specification of performance/documentation requirements, testing techniques, inspection methods, reliability standards and overall quality.
- Conducts internal quality reviews, process/product evaluations, and failure analysis.
- Understands and champions customer quality requirements by planning and coordinating implementation of Quality Control Plans at all manufacturing locations.
- Compiles and maintains evidence of conformance to requirements and generates technical reports for internal and external customers.
- Applying advanced quality management techniques (i.e. Kaizen, Six Sigma, Lean, etc), the Quality Engineer audits, analyzes, maps, and improves processes that impact the business.
- Develops and implements efficient and effective QMS tools, procedures, and associated information & documentation.
- Takes a lead role in sourcing, evaluating, and implementing new inspection, measuring, and test equipment. Designs, builds, and maintains specialized testing equipment.
Product Development, RFP & Contract Support
- The Quality Engineer is an active and key member of product development project teams. Performs quality planning, prototype evaluation, design reviews, design verification/validation, first article inspection, test and inspection planning, and data analysis.
- Develops qualification and acceptance test plans and reports, and performs testing as required.
- Supports RFP bids and Contract fulfillment through the application of requirements analysis, project support/oversight, and transformation of requirements into Mustang Survival systems and processes.
Non-Conformance, Corrective and Preventative Actions & Customer Complaints
- Analyzes raw material and product non-conformances via failure/root cause analysis, dispositions them, and conducts compliance follow-up.
- Eliminates recurring non-conformances through Corrective and Preventive Action (CAPA).
- Plans, investigates, executes, and reports on CAPA items.
- Investigates, resolves, and prevents recurrence of customer complaints.
Supplier Quality Engineering
- Assesses and analyzes Supplier quality performance (remotely and on-site), initiates appropriate Supplier CAPA reports.
- Specifies required supplier capabilities and responsibilities.
- Supports the development and implementation of quality processes related to raw materials, outsourced products, and purchased assemblies.
- Supports Suppliers in improving their QMS processes and resolving non-conformances and CAPA items.
- Conducts outsourced bulk production material validation/verification at local lab.
- Conducts Pre-Production and First Article Inspection of products at local and outsource factory locations.
- Establish sustainability guidelines to project teams to ensure business goals are achieved.
Performs other job-related duties as assigned.
- Bachelor’s Degree in Textiles, Mechanical or Industrial Engineering, or equivalent education and experience in a related field.
- 0-2 years’ experience in Quality Assurance, Engineering, or a similar field.
- Canadian Controlled Goods and ITARs eligibility.
- Experience in garment prototyping, alteration repair is preferred.
- Ability to read, understand and interpret technical specifications, drawings, standards, and regulations.
- Strong computer skills including experience with Microsoft Office, Windows and Internet is required.
- Excellent data collection and analysis skills.
- Strong attention to detail.
- Solid knowledge of relevant regulatory and industry standards.
- Integrity and willingness to be the voice of quality in a fast-paced environment.
- Ability to perform product and quality system audits.
- Willing to perform all other quality related tasks with minimal supervision.
- Able to work with autotomy, finding answers/solutions with colleagues and driving actions to completion with efficiency.
- Strong mechanical ability (hands-on skill) combined a natural aptitude for problem solving.
- Knowledge of the setup and implementation of testing protocols, and the design, specification, and construction of test equipment. Knowledge of programming knowledge and methodology is an asset.
- Ability to prepare professional technical reports and presentations.
- Knowledge of Canadian Controlled Goods and ITARs regulations.
- Ability to travel 1-4 times per year or as required.
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