IT Support Technician

Posted 15 days ago

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Job Details

Full Time

Location

Vancouver, BC

Salary

dollar sign 30.770 per hour

Job Description

Glotman•Simpson Consulting Engineers ("Glotman•Simpson"), one of North America’s leading engineering firms, has been providing innovative solutions and unparalleled client service since 1964. For 60 years, we've been providing quality, cost conscious structural engineering consulting services for more than 5,000 projects in the areas of high-rise residential, seismic upgrade, commercial, industrial and institutional buildings.

Glotman•Simpson is located at 1661 West 5th Avenue, Vancouver BC, is currently looking for an IT SUPPORT TECHNICIAN to join our dynamic Vancouver, BC team on a full-time permanent basis.

Duties and Responsibilities

Provide desktop support to all employees by troubleshooting problems; setting up, configuring and updating user accounts;
Support our Vancouver office and remote offices in Surrey, Victoria, BC and in Los Angeles, USA by communicating electronically. Travel to remote offices in Canada may be required;
Prioritize service tickets and resolve client issues in a timely manner;
Working with our IT Director and other departments on special projects ranging from software/web development, remote office setup, network configuration, high performance computing, software training, and computing research.

Knowledge, qualifications and abilities

Completion of a two-year diploma or degree program in computer systems technology;
Relevant certifications is preferred;
Minimum of 2-3 years' working within and providing support in a Microsoft environment;
Excellent computing and troubleshooting skills;
Excellent English verbal and written communication skills;
Knowledge and experience with the following technologies: VB 6/7; Python; NET framework v4+ with C# and Visual Basic; PowerShell; HTML / CSS / JavaScript; Relational Database / SQL; Networking / internet and active Directory;
Knowledge and experience with the following software programs: Widows 7+; MS Office 2016+ / MS Teams; Zoom / GoToMeeting; Adobe Creative Suite; AutoCAD 2019+ Revit 2019+; Visual Studio 2019+ / Visual Studio Code; i0S and Android; and
Required to work on-site (in person).

Salary and Benefits

Our firm offers an attractive total compensation plan; in this position you can expect an hour wage of $30.77 based on a 37.5 hour work week, in addition to an extended health (with vision care), dental, long term disability, life insurance and 3 weeks' vacation.

If this sounds like an opportunity for you, please send us your resume + cover letter in PDF format with “IT Support Technician” in the subject line. While we appreciate all interest in this position, only applicants requested for an interview will be notified.