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IT Support Technician

Reference ID: Competition #18-38

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Applications are invited for the Regular Full-Time position of IT Support Technician to work in the IT Division of the Corporate Services Department.  Under the direction of the Manager of Information Services, the IT Support Technician will be responsible for providing technical assistance to staff using the City’s network, computer workstations and phones.  The IT Support Technician also performs periodic and routine software installation and upgrades as well as the implementation of new equipment and systems.  Additionally the IT Support Technician monitors system functions to verify correct operations, detect errors and resolve problems.

RATE OF PAY:                     Pay Grade 22:  $33.29 to $35.12 per hour

HOURS OF WORK:             35 hours per week (Monday to Friday)

Our comprehensive benefits package is included.

Completion of a technical diploma in Computing and Information Technology plus two years related experience or an equivalent combination of training and experienced is desired.   Additionally, training and/or experience with VoIP phone systems, cellular phones, other mobile communication devices, virtual servers, Active Directory and Microsoft Exchange Servers is desired. Microsoft Certifications and related training will be an asset.  Applicants should have strong, organizational, communication, and customer service skills.  A Valid Class 5 drivers’ licence for the Province of British Columbia is required.  Details of the position and its requirements can be found in the job description at the following link:

It is the responsibility of each interested applicant to ensure that his or her application is submitted to the Human Resources Division before the posting deadline of 4:30 p. m. on Thursday, November 29, 2018. Please submit one of the following: a resume, covering letter, and copies of required certifications or the application form located on our Employment page.

Posted: November 6, 2018
Closes: November 29, 2018