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IT Support Specialist

Reference ID: 68ITsupport spec

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Located on the east coast of Vancouver Island, 113 km north of Victoria and 55 km across the Salish Sea from Vancouver, Nanaimo offers natural beauty at every turn, vast recreation potential and a mild climate year round.  Nanaimo has one of the longest shorelines in Canada and a forested mountain backdrop just outside the downtown area.  Here, you can go from the wilderness to the city centre in just a few minutes. 

Nanaimo Ladysmith Public Schools employs more than 2,000 professionals, all committed to the education of our 13,900 students. Teachers, Education Assistants, Principals and Vice-Principals, School  Secretaries, Custodians, Bus Drivers, and scores of other staff are all integral to our excellent education system & our positive workplaces.


We are currently accepting applications for an IT Support Specialist

Nanaimo Ladysmith Public Schools is seeking an IT Support Specialist within the Information Technology Department.  This is an opportunity to work with a forward-thinking School District that, together with families and communities, empowers all students to become healthy, confident, life-long learners and socially conscious citizens.  The position also provides excellent benefits and a supportive work environment that encourages teamwork and personal growth.



Job Duties

  • Assists technology users at District sites with problem-solving to determine source of software or hardware problems and perform appropriate repairs or modifications as necessary while protecting the integrity and confidentiality of District information.
  • Install, configure, troubleshoot and test computer systems software and hardware for workstations and network servers.
  • Install, configure, troubleshoot and test computer application software n curriculum and administrative settings.
  • Assist with planning, estimating and recommending of technology changes and improvements to maximize the efficient and effective application of technology and associated systems and facilities.
  • Assist with the development and implementation of system management and security policies and procedures, as required.
  • Prepare and maintain reference libraries for all installations, configurations, user manuals, procedures and other pertinent documentation and records, as required.
  • Liaise with students, as required, and with school-based and District staff to articulate, troubleshoot, and resolve technology troubles.
  • Direct, advise or assist other District staff or students, as required.



  • High school graduation or the equivalent
  • Minimum of two years post-secondary education in computer related disciplines and/or two-year certification from an accredited institute
  • Substantial completion of the Microsoft Systems Engineer Certification and the Certified Netware engineer program
  • Minimum of three years experience supporting Microsoft Windows compatible systems, peripherals, applications in local area network environments or an equivalent combination of training and experience
  • Demonstrated ability/aptitude to work with detail, precision and accuracy
  • Demonstrated ability to organize, prioritize and meet deadlines with minimum supervision



  • $27.39 per hour based on a 40 hour work week, plus a comprehensive benefits package


How to apply


Applications should include a cover letter, a detailed personal résumé, contact information for three references and any other relevant supporting documentation.  


Please create a profile on “Make a Future” and submit your application on line at to the job posting by clicking the “APPLY” button. 

Please note:  Nanaimo Ladysmith Public Schools thanks all applicants for their interest in working with us, however, only those shortlisted for an interview will be contacted.

If you have questions or require assistance with this application process, please contact the Customer Care department at MakeAFuture at 1 866 806 6851 or











Posted: May 15, 2019
Closes: May 28, 2019