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Hunt Personnel/Temporarily Yours

IT Support Specialist (End-User)

Richmond, BC
Full Time
5 days ago

We are currently looking for a full time IT Support individual for the Richmond office of a global leader in the development of enterprise data management and analysis software. The business works with world-class companies in every industry including energy and commodities. They offer a unique corporate culture and great work environment.

This is an onsite role that is focused on providing end user support. They are seeking candidates who have at least 3 years of experience as a Windows Engineer (or similar role) and ideally a solid understanding of Windows operating system, server hardware, and networking fundamentals and Linux.

What You’ll Do

  • Provide administrative and applications support to clients, as well as technical support to the organizations staff
  • Troubleshoot and resolve complex issues
  • Determine user needs and requirements, make recommendations for improvements
  • Implement network traffic and security monitoring software, optimize server performance, perform routine start up and close down, and maintain control records
  • Support and maintain existing Windows server based infrastructure
  • Assist in patching hardware appliances, workstations and servers
  • Perform installation and upgrades on computer hardware and networking software, operate master controls to monitor performance and to coordinate access and use of networks
  • Perform data backups and disaster recovery operations
  • Perform shell scripting and other basic scripting tasks
  • Maintain, troubleshoot and administer the use of LANs, WANs, and other systems, equipment, networks and core infrastructure systems
  • Maintain relevant documents and records
  • Participate as 24/7 on-call support

What You Bring

  • 3+ years’ experience as a Windows Engineer or similar role
  • University degree in Computer Science or college degree with a technical major
  • Windows Server 2012/2016 and Exchange 2016 experience is preferred
  • Experience with virtualization technologies and MS Hyper-V preferred
  • Microsoft Certified Systems Administrator certification in Windows Sever 2012/2016 is an asset
  • Working knowledge of MS Teams
  • Excellent analytical and problem-solving skills
  • Great communication skills, both written and verbal
  • Proof of vaccinations required  

What’s In It For You

They are offering a great salary that is commensurate with experience. They will also provide the successful candidate with benefits including healthcare, dental and vision coverage, life insurance, company pension and tuition reimbursement.

Information Technology