You're using an older version of Internet Explorer that is no longer supported. Please update your browser.
BC Public Service

ISL 27R - Senior User Experience Designer

Abbotsford, BC
Full Time
3 days ago
75,552 to 86,175 per year
Posting Title
ISL 27R - Senior User Experience Designer

Position Classification
Information Systems R27


Abbotsford, BC V2S 1H4 CA
Burnaby, BC V3J 1N3 CA
Campbell River, BC V9W 6Y7 CA
Chilliwack, BC V4Z 1A7 CA
Coquitlam, BC V3K 7B9 CA
Cranbrook, BC V1C 7G5 CA
Fort St John, BC V1J6M7 CA
Hope, BC V0X 1L0 CA
Kamloops, BC V2H 1B7 CA
Kelowna, BC V1Z 2S9 CA
Langley, BC V3A 8T1 CA
Multiple Locations, BC CA (Primary)
Nanaimo, BC V9T 6L8 CA
Nelson, BC V1L 6K1 CA
New Westminster, BC V3M 6H8 CA
Prince George, BC V2N4P7 CA
Richmond, BC V7C 4M9 CA
Smithers, BC V0J 2N0 CA
Squamish, BC V8B 0H3 CA
Surrey, BC V4P 1M5 CA
Terrace, BC V8G 1W2 CA
Tofino, BC V0R 2Z0 CA
Vancouver, BC V6B 0N8 CA
Victoria, BC V9B 6X2 CA
Williams Lake, BC V2G 5M1 CA

Salary Range
$75,552.53 - $86,175.83 annually plus 9.9% Temporary Market Adjustment

Close Date

Job Type
Regular Full Time

Temporary End Date

BC Public Service -> Min of Trans & Infrastructure

Ministry Branch / Division
Information Management Branch / Strategic and Corporate Priorities Division;Digital Platforms and Da

Job Summary

If you thrive in an environment dedicated to cooperation and teamwork, and enjoy working towards group and organizational goals, we look forward to your application

The Ministries

The Ministry of Transportation and Infrastructure plans transportation networks, provides transportation services and infrastructure, develops, and implements transportation policies, and administers many related acts, regulations, and federal-provincial funding programs. The Ministry strives to build and maintain a safe and reliable transportation system and provide affordable, efficient, and accessible transportation options for all British Columbians. This work includes investing in road infrastructure, public transit, cycling network improvements and other green modes of transportation, reducing transportation-related greenhouse gas emissions, and strengthening the economy through the movement of people and goods. The Ministry invests in highway rehabilitation and side road improvements, which includes road resurfacing, bridge rehabilitation and replacement, seismic retrofits, intersection improvements and upgrades to smaller side roads to help connect communities.

Dedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC , and delivers the digital face of government at . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.

A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.

The Branches

Ministry of Transportation and Infrastructure: The Information Management Branch is undertaking a transformation and is on a journey towards a new way of working and partnering with ministry business areas. The approach follows Agile principles and is exploring product and platform team organizational models.

Ministry of Citizen Services: The Public Cloud Accelerator team in DevOps and Cloud Services Branch enables Ministry teams to have access to scalable, on-demand application hosting services (IaaS\PaaS and internal SaaS services such DBaaS) in AWS and GCP (coming soon), including billing support, user training, user support, operational support and development of security and privacy compliant guardrails. The Ministry teams are able to harness power on public cloud and deliver digital services for citizens without worrying about infrastructure. The Public Cloud Accelerator team learns and improves their service with direct feedback from users every few weeks and deliver substantial value within a year.

The Role

The Senior User Experience Designer creates a user-friendly and intuitive user experience based on service design principles. They take the lead in analyzing and implementing user feedback, as well as supporting teams that are responsible for developing user interfaces. Senior User Experience Designers perform all aspects of user research and design, delivering user experiences on scalable digital products, ensuring that the solution meets user and stakeholder needs.

Job Requirements:

Education and Experience:
  • Degree or diploma in a design or technology discipline, or equivalent combination of education and experience.
  • Demonstrable knowledge, experience in and passion for user-centered design practices gained working in a user experience design capacity for over 5 years.
  • Proven experience of working in an agile, digital product- focused development environment with User Experience teams, designers, and developers to iteratively create and improve digital products and services.
  • Experience mentoring and supporting less experienced UX practitioners.

Preference may be given to applicants with:
  • Significant project management experience.
  • Demonstrated expertise designing for the web and mobile, including graphic design, interaction design and data visualization.
  • Experience with related UX practices and skills, including content design, content strategy and information architecture.
  • Experience producing and working with design pattern/asset libraries.
  • Experience in data visualization and familiarity with products (BI tools) and approaches.

For questions regarding this position, please contact .

About this Position:

There are currently three (3) permanent positions available: Two (2) positions with the Ministry of Transportation & Infrastructure and one (1) position with the Ministry of Citizens Services.

Remote work is allowed. This position can work up to full time from their home in British Columbia as per the Telework Agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.

This posting will also be used to establish a cross ministry eligibility list to fill future permanent vacancies for similar positions in multiple ministries and locations. Some positions may have flexible work options available. For more information, please visit cross-ministry eligibility lists FAQs .

Working for the BC Public Service:

The BC Public Service offers a healthy work/life balance, excellent benefits, including one of the best pension plans available, and a variety of opportunities for career learning and development. To learn more, watch Working For The BC Public Service . In addition, the BC Public Service is an award winning employer in British Columbia, including such accolades as being one of BC's Top Employers for 2022, one of Canada's Top 100 Employers for 2022 and one of Canada's Top Family-Friendly Employers in 2022.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact or 778-405-3452.

How to Apply:

Your application must clearly demonstrate how you meet the job requirements list above.

Cover Letter: Not required. Please do not submit a cover letter as it will not be reviewed.

Resume: Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: As part of the application process, you will be prompted to complete a brief online questionnaire to demonstrate how you meet the job requirements.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail , before the stated closing time, and we will respond as soon as possible.

Additional Information:

A Criminal Record Check (CRC) will be required.

The BC Public Service COVID-19 Vaccination Policy defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here .

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Category
Information Management/Information Technology, Leadership and Management

Additional Information
Information Technology Management and Executive