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BC Public Service

ISL 24R - Business Analyst

Victoria, BC
Full Time
4 days ago
69,185 to 78,814 per year
Posting Title
ISL 24R - Business Analyst

Position Classification
Information Systems R24


Victoria, BC V9B 6X2 CA (Primary)

Salary Range
$69,185.43 - $78,814.47 annually plus 6.6% TMA

Close Date

Job Type
Regular Full Time

Temporary End Date

BC Public Service -> Citizens' Services

Ministry Branch / Division
Service Management

Job Summary

A dynamic role for a skilled business analyst with excellent research andcommunication skills

Dedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC, and delivers the digital face of government at . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.

A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.

Service Management (SM) is a horizonal ITIL based function that provides central processes and procedures for planning, development, and delivery of services across Enterprise Services Division. Service Management has several distinct units: Client Services; IT Order, Incident, Change, Problem and Data/Configuration Management; Service Desk, My SC Application Management; and organizational Business Continuity. The branch is also centric to assisting the division in evolving and preparing to move to cloud-based services.

This position provides business analysis/consulting services for the corporate Service Management Transformation Program (SMTP). As a member of the Application Management team you will provide technologyplanning, business analysis, systems design and client support services for ongoing business and technology needs across Enterprise Services and cross-ministries groups. Bring your experience, knowledge and curiosity to join us as we continue to put together a strong, highly performing team.

The capital of British Columbia, Victoria is a beautiful city, with beautiful beaches and harbours, and a variety of provincial parks to explore. Located on Vancouver Island, Victoria offers a bustling downtown scene and has a wide range of restaurants and entertainment venues to choose from.

This is your opportunity to live in one of the most beautiful regions in British Columbia and work for the BC Public Service. We offer a healthy work/life balance, excellent benefits and much more .

Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:
  • Degree, diploma, or certificate in Computer Science, Business Analysis, or a related field
  • Or an equivalent combination of education and experience may be considered
  • Two years experience providing business analysis for integrated custom applications and/or key front-line systems with complex interactive business processes.
  • Experience leading significant components of a large IM/IT focused project.

Preference may be given to applicants with experience in the following:
  • Experience with Service Now.
  • Experience with Tier 2 system and software troubleshooting and support.
  • Experience providing business analysis on high-risk projects, including management of financial and human resources.
  • Experience with application design and development life cycle; and all aspects of Information Technology security.

For questions regarding this position, please contact .

About this Position:
Two (2) Business Analyst positions are available.
An eligibility list may be established.
This position has on-site office requirements. We offer flexible work arrangements, working in a hybrid environment and set out in applicable employer policies.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact or 778-405-3452.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES (COMPREHENSIVE) - You will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. Please allot approximately 60 minutes to complete the questionnaire.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail , before the stated closing time, and we will respond as soon as possible.

Additional Information:
A Criminal Record Check (CRC) will be required.

The BC Public Service COVID-19 Vaccination Policy defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here .

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Category
Information Management/Information Technology
Information Technology Management and Executive