Infrastructure Technology Co-op

Infrastructure Technology Co-op

Role Description

The position is 4 months in length with possible extension(s).
The Infrastructure Technology Co-op will be joining the Productivity Technology Team report to the Team Lead, Infrastructure Platforms. The Productivity Technology team supports all the end-user computing technology including workstations, mobile and telephony devices, Microsoft Office 365, Windows 10 operating system, client software packages. The team also supports the configuration management and MDM platforms to support the devices, automate deployments, auditing and enforce software compliance.

Responsibilities

• Deployment/replacement of workstations.
• Migration of Team Member mobile devices from Airwatch mobile device management (MDM) to Microsoft Intune.
• Participate in small lifecycle projects related to refreshing and modernize the client computing environment
• Assist with the automated upgrade of workstations to the latest release of Windows 10.
• Assist with various support tickets and Active Directory cleanup tasks.
• Provision Infrastructure equipment (routers, switches, servers, workstation, telephony)
• Other duties as required.

Knowledge, Skills and Abilities

• Computer hardware, networking and software installation and troubleshooting experience.
• Experience working with Microsoft Windows 10, smartphones, MS Office Suite
• Customer Support experience
• Scripting/programing experience
• SCCM and Intune
• VDI Solutions
• Routers, Switches, and Windows Server hands-on experience

Education

Students must provide written verification from their post-secondary institution confirming they are registered and actively participating in a recognized Cooperative Education program.

Special Requirements

Remote and office-based role

About Kal Tire
Kal Tire is the largest independently owned tire dealer in Canada with over 250 locations. Our business philosophy centers on exceeding our customers' expectations and relies on our entrepreneurial team members to provide exceptional customer service.

Category

Information Technology