You're using an older version of Internet Explorer that is no longer supported. Please update your browser.
You're using an older version of Internet Explorer and some functionality may not work as expected. Please update your browser for the best experience.
IT/IQ Tech Recruiters

Implementation Analyst

Reference ID: 12542

Share job:

IT/IQ Tech Recruiters is seeking an Implementation Analyst to join our client in the Lower Mainland.

About Our Client

  • Global organization developing a highly scalable, customizable, and configurable COTS solution
  • Team members are responsible for complex vendor integrations and implementations for small, medium and enterprise-level customers
  • Software development includes web-based portals, desktop, mobile and SaaS solutions


  • Analyze, assess and document customer requirements through a variety of methods, including but not limited to document analysis, interviews, and site visits
  • Review customer-facing deliverables to ensure that the implementation team is delivering a consistent approach to each customer
  • Work with Use Cases, Work Flow diagrams, flow charts as well as oral presentation
  • Translate design documents, functional and/or system specification documents into system configuration deliverables
  • Implement software while adhering to the project management model for smooth delivery of standard implementations
  • Develop documentation of the customer delivered implementation
  • Train and mentor junior team members

Ideal Candidate                                                      

  • A great communicator, facilitator and consultant with the ability to gather detailed requirements from customers to ensure outcomes are best aligned with their needs/expectations
  • Ability to map out customer workflows and business processes, and align these with product capabilities
  • Experience with the full software implementation lifecycle from discovery through to post-implementation feedback
  • Experience building relationships, gathering and documenting workflows/business processes to ensure seamless implementations, identifying and solutioning for problems, and defining what success looks like for customers
  • Experience training and mentoring junior team members
  • This role requires approximately 10% travel across Canada
  • Must be available to interview in-person, perform work responsibilities onsite, and legally eligible to work in Canada

About Us

IT/IQ is a specialized recruitment and consulting firm focusing on connecting our candidates to the best opportunities in the market. Our dedicated recruitment team is structured around four Information Technology skill sets (PMO, Development, Data Management/ERP and Infrastructure) and we are committed to building strong relationships and providing the highest level of service throughout the recruitment journey. 

With us, creating opportunities start today


Keywords: ITIQ IT-IQ

Posted: October 19, 2018
Closes: December 18, 2018
Email Address:
Company Info

Connect with employer:

About IT/IQ Tech Recruiters

IT/IQ is a specialized technology and finance recruitment firm providing contract and permanent search services. Since our inception, IT/IQ has established a significant presence in both Vancouver ...