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College of Physicians and Surgeons of BC

Human Resources Administrator

Vancouver, BC
Full Time
A month ago

The College of Physicians and Surgeons of British Columbia has been recognized as one of BC’s top employers since 2011 and one of Canada’s top 100 employers since 2014.


Reporting to the director, human resources (HR), the HR administrator is responsible for administering employee health, welfare and retirement plans, tracking and reporting workplace incidents, supporting activities related to reporting, records management, and the administration of Payworks, and various HR programs. The administrator contributes to a team-based approach to client service delivery, to the overall effectiveness of the Human Resources team, and the achievement of its objectives.  


Duties include, but are not limited to, the following:

Benefits administration

  • act as the first point of contact for employees for all benefit and pay related queries
  • resolve benefit-related problems and ensure effective utilization of plans by interpreting benefit policies and procedures to all employees
  • administer health and welfare benefit plan changes including enrolments, status updates and terminations
  • manage disability claims from initial start of employee’s leave to their return
  • process required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions
  • prepare and maintain related benefits records and reports
  • support and facilitate periodic and regular benefit plan evaluations and changes including plan analysis, contract review and employee communications
  • supply employees with manuals, booklets, forms, provider information and any other relevant information regarding benefits
  • liaise with payroll with respect to absences, vacation and updates regarding employees on maternity, short-term disability, or long-term disability leave
  • act as liaison between insurance companies and employees for all benefit-related questions


  • manage Payworks including employee profiles, compensation and benefits management, group benefits, absence and performance management
  • conduct audits of Payworks to ensure the accuracy of employment information submitted to payroll and processed in the system (position changes, salary changes, status changes, etc.)
  • train new employees on Payworks time-off management system and other features

HR administration

  • support the human resources business partners with the recruitment cycle for a variety of job vacancies, including job advertisements, pre-screening, reference checks as needed
  • create new employee files and new hire packages and ensure all proper documentation is on file in a timely manner
  • prepare headcount and turnover metrics for salaried and hourly employees
  • participate in year-end compensation review exercise including annual merit administration, and distribution of employee letters
  • assist the director, human resources with the maintenance, development, revision, editing and proofing of HR policies and procedures
  • organize all HR department records and employment files to ensure all files are maintained and up to date including archiving of files
  • prepare various spreadsheets, reports and statistics as required
  • prepare various correspondence relating to employee requests as required
  • act as security liaison for administration of badging process for building access
  • assist with various administrative tasks and department projects as required
  • perform other duties as assigned by the director, human resources


Required skills and experience include:

  • an undergraduate degree or diploma in business, human resources or related field
  • minimum two (2) years’ experience working within human resources an asset
  • completion of courses in payroll (Canadian Payroll Association Level 1) and/or benefits administration an asset
  • interest or working towards the CPHR designation considered an asset
  • good knowledge of human resource practices, benefit administration, applicable statutes and regulations, employment law and WorkSafeBC pertaining to the administration of employee leave and benefits 
  • knowledge of and ability to interpret and apply HR procedures, policies and processes
  • proficient with Microsoft Office Suite, in particular Outlook, Word and Excel
  • experience working with HRIS systems (Payworks is an asset)
  • ability to process additions, deductions and adjustments to the benefits and leave management systems within established time frames, work well under time pressure 
  • strong organizational skills coupled with the ability to multi-task and prioritize
  • service-oriented and capable of communicating with employees of all levels
  • strong analytical skills with demonstrated accuracy and attention to detail
  • ability to work in a dynamic, fast-paced team environment and to adapt quickly to changing priorities
  • high level of integrity, ethics and professionalism
  • must be able to handle all confidential information with discretion and sensitivity

We offer an excellent working environment, opportunities for personal and professional growth, and a comprehensive benefits package.

All applications for this position must be submitted online at

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Human Resources