You're using an older version of Internet Explorer that is no longer supported. Please update your browser.

HR Admin Coordinator - TELUS Employer Solutions

Victoria, BC
Full Time
3 days ago

Be a part of a transformational journey with innovative talent and leading edge technologies.

Who WE Are:

TELUS Employer Solutions (TES) is a leading provider of HR Business Process Outsourcing (BPO) and innovative Talent Development solutions, with demonstrated experience delivering this suite of services to the public sector. We deliver the expertise and technology to enable our customers to focus on HR strategy and support their core business.

Our core business is the delivery of fully integrated Human Resources, Payroll & Payroll related services, Employee Contact Centre & Application Management Services.

As an HR Admin Coordinator, you will:

As an Ambassador of our Solutions, you will processes HR records and transactions as they relate to employee life cycle events such as new hires, transfers, leaves and departures. You will maintain accurate electronic position and employee files.

As an Advisor, you will resolve customer inquiries from Tier 1 workflow in a timely and accurate manner.

As a Researcher, you should be ready to investigate questions using a variety of resources to obtain necessary data in order to complete transactions where required.

As an Analyst, you will perform audit and data activities as well as assist in maintaining process documentation.


You're the missing piece of the puzzle
    •1-3 years' experience in Human Resources, and at least 2 years' working within a corporate environment
    •Understanding of TES Customer HR policies, procedures & collective agreements
    •Understanding of HR processes & functions (payroll, hiring, etc.)
    •Proficiency with Microsoft (MS) Office: Word, Outlook, Excel, PowerPoint & PeopleSoft
    •Demonstrated superior customer service orientation, with an excellence in verbal and written communication
    •Superior interpersonal skills with the ability to diffuse conflict and emotional situations
    •Ability to maintain highest degree of confidentiality, and anticipate needs, thinking logically and creatively, exercising good judgment and acting independently
    •Strong ability to prioritize, adjusts to changing priorities, and successfully complete numerous short and long-term assignments simultaneously
    •Strong attention to detail and accuracy.
    •Ability to navigate web applications and conduct information searches.
    •Ability to analyze and problem-solve.

A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you're helping us make the future friendly. We're committed to diversity and equitable access to employment opportunities based on ability -your unique contributions and talents will be valued and respected here.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
Human Resources