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Impact Recruitment Inc.
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Help Desk Support

Reference ID: 24671

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Helpdesk Support

Location: Richmond

Rate:  $18-$20 per hour

Duration: 6 months rolling contract

A fantastic opportunity has arisen to join the worlds largest commercial company specialising in design and production of high tech cameras as a Helpdesk Support Specialist.  The role will encompass a variety of tasks which will allow the successful applicant to learn new skills and utilise their existing skillset.  

This is a 6-month contract - 24 hours per week – Flexible schedule

About the company:

This company is leading the way in their field and is on the brink of further expansion. In order to reach its goals, the company requires strong, forward thinking personnel. This is an organization that rewards hard work, creativity and drive – If you are looking for a stable company that values innovative thinking, this role is perfect for you.  

Job Description:

The Helpdesk Support Specialist will be responsible for delivering high quality, cost effective solutions to all levels of users remotely, desk-side and on-site, but not limited to: 

  • Providing excellent and courteous support to end users.
  • Monitoring infrastructure, identifying issues and taking preventative action to ensure business continuity. 
  • Manage the deployment, monitoring, maintenance, development, upgrade, and support of IT systems including computers, laptops, printers, phones, monitors and audio-visual equipment.
  • Assist Network Administrator with maintenance of core systems.


  • University Degree or College Diploma in Information Technology or equivalent work experience and/or certificates.
  • A minimum of 1 years of experience in a Help Desk support position or a similar or relatable role.
  • Experience working with Active directory, Exchange, TCP/IP networking protocol
  • Microsoft certifications and/or Cisco certifications
  • Must have excellent communication skills

Compensation & Benefits:

  • Rate:  $18-$20 per hour
  • Free lunch

How to Apply:

Please reply with a Microsoft Word version of your resume to: quoting reference # 24671 or visit:  to apply online. If you would like to speak with us directly regarding this role, please contact Sean Moynihan at 6046898687 Ext:253 for a confidential discussion.

Privacy and confidentiality are important to us; as such all applications are kept strictly confidential. We will not share your information with anyone without your prior approval. While we will only be considering qualified applicants for this particular role, if you are interested in pursuing an alternate career path, we would certainly be happy to speak with you about opportunities that fit your profile.

Posted: January 19, 2019
Closes: March 20, 2019
Email Address:
Company Info
11-50 employees
Staffing, Recruiting, HR Outsourcing

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About Impact Recruitment Inc.

Impact Recruitment is Western Canada's top specialized Recruitment Firm. With the ability to service every position within an organization, Impact is the ideal partner for your growing company....