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Functional Analyst

Abbotsford, BC
Full Time
6 days ago
5,518.470 to 6,453.730 per month

Job Summary: 

The University of the Fraser Valley (UFV) has committed to a multi-year project to upgrade our Enterprise Resources Planning (ERP) system, Banner by Ellucian (the Banner 9 Project). The Banner 9 Upgrade will provide UFV with the most modern Student Information System (SIS), Finance System, and Human Resources (HR)/Payroll System, and will modernize and align essential business functions with institutional strategic planning.

A subject matter expert from the Office of the Registrar (OReg) is required to work as a functional analyst, directing the functional activities, analysis and re-design of business processes and implementation of the ERP.

The Functional Analyst will be considered a critical team member in the successful rollout of Banner 9. The individual will be highly analytical, curious, and able to think critically and solve challenging problems. They will be independently motivated and be interested in leading their unit’s project progress, be an excellent team member, and be willing and able to contribute positively to the upgrade effort.

The Functional Analyst will be responsible for the in-depth understanding of current processes and business needs, leading process improvement and re-design, measurement of activities that are aligned to key business initiatives, and implementing solutions that increase productivity and operational efficiencies for the University. Project duties include:

  • Directing the functional activities, analysis, design and redesign of business processes overseen by the Registrar’s Office and affecting students and student related functions for the Banner 9 upgrade program
  • Working with third party consultants and the internal project team to lead the functional implementation in OReg
  • Analyzing current departmental and university process and providing recommendations and guidance on how these processes will be operationalized in Banner 9
  • Conducting fit-gap analysis prior to and during system implementation in order to adapt current processes, assessing requirements, and identifying business practices that may or may not be covered in the system implementation process
  • Identifying the opportunities to reduce customizations and modifications in Banner
  • Receiving requests for customizations and modifications in Banner, and working with proponents to prepare business plans and decision documents to support these requests
  • Acting as change agent for improved and increased functionality in Banner, disseminating the benefits of the business transformation and receiving feedback from stakeholders about the ERP implementation and process changes
  • Becoming an expert in the functional operations of Banner 9 Student and student financials, as overseen by the Registrar’s Office. Engaging with others in the sector to identify best, and alternative practices related to system configuration and use
  • Training other departmental and University users in the functional use of the Banner system as required
  • Must be available to travel to related conferences 2-3 times per year for the duration of the project
  • Must be available to work some evenings, weekends, and overtime hours as required by the project schedule


  • 3 year diploma in business, information systems, operation management. An equivalent combination of education and experience may be considered
  • Courses completed in Business Analysis, Process Design and/or project management an asset
  • Minimum five (5) years working in a Registrar’s Office, Dean’s Office or Enrolment Services organization
  • Demonstrated expert knowledge of the Ellucian Banner Student Information System (Banner) as deployed at the University of the Fraser Valley (UFV)
  • Specialized in-depth current knowledge of forms, tables and processes in either the Admissions, General Person & Academic History modules or the General Student, Registration, Academic History & Student Accounts Receivable modules on Banner at UFV. Experience in additional modules (e.g. Course Catalog, Class Schedule) is also expected
  • Direct current experience in supporting students and the university community using either the Admissions, General Person & Academic History modules or the General Student, Registration, Academic History & Student Accounts Receivable modules on Banner at UFV
  • Broad understanding of all modules in Banner Student and how they are interrelated
  • Excellent analytical and problem solving skills, self-motivation and able to exercise independent judgement and take action on it
  • Demonstrated experience in reviewing and documenting student related business processes and their application in Banner, including system requirements
  • The ability to manage multiple priorities, simultaneous deadlines, complex and confidential issues and a rapidly evolving, sometimes ambiguous, environment
  • Strong verbal and written communications skills and the ability to make effective public presentations
  • Ability to communicate effectively with all levels of the institution and with external stakeholders
  • Experience in training functional users of the Banner Ellucian system
  • Experience in change management or familiarity with change management processes

Shortlisted applicants may be required to undergo a criminal record check. Shortlisted applicants will be required to provide copies of their most recent evaluation summary.

About UFV:

The University of the Fraser Valley is located on the unceded (ancestral) territory of the Halq'eméylem-speaking peoples. We express our gratitude and respect for the honour of living and working in S’olh Temexw (Our World; Our Land). In all that we do, UFV strives to support and honour the Stó:lo peoples goals of self-determination and well-being on these lands. A commitment to Indigenization and Reconciliation is core to our institutional Vision and our Education Plan. This commitment includes the goal of centering Indigenous ways of knowing throughout our organization, recognizing our responsibilities to community, and a multi-year plan to increase the number of Indigenous faculty, staff, and administrators working at UFV.

UFV has four campus locations within the beautiful Fraser Valley in British Columbia. Recognized as one of BC's top employers, UFV offers a combination of career and lifestyle benefits. Join a team of 1,400 passionate professionals who value integrity, inclusivity and excellence. At UFV, you will serve a vibrant community, and shape the future of 15,000 students.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. In an effort to be both environmentally and fiscally responsible, UFV will contact only candidates receiving an interview. We thank all applicants for considering UFV for employment. Shortlisted applicants may be required to undergo a criminal record check and/ or a verification of their education credentials. 

UFV is committed to the principle of equity in employment.

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