Field Automation Service Technician

You possess strong communication skills and demonstrate a capacity for teamwork. You also have initiative, are autonomous, and demonstrate that you are able to effectively evolve in a constantly changing environment. You enjoy challenges and working with equipment that is on the cutting edge of technology, you want to be part of a dynamic team, and you want to participate in the success of a growing company? We want to hear from you.

DelTech is currently looking for a candidate to fill a Field Automation Service Technician position. Reporting to the Automation Manager, the applicant will participate in the service, maintenance, and commissioning of a broad range of industrial automation systems, which will include programming, commissioning, field servicing, maintenance, fine-tuning, and upgrades. The ability to travel to customer’s sites and form a close working relationship with clients, team members, engineering and project management departments is a must in this role.

Roles and responsibilities:

• Adhere to and promote company safety standards.
• Generation of project technical documentation, service reports, timecards, expense reports, etc.
• Troubleshooting of PLC/HMI systems for different types of industries.
• Troubleshooting and calibration of instrumentation and devices including VFDs, networks, transmitters, and actuators.
• Complete on-site, remote & over-the-phone troubleshooting service, fine-tuning, and training of customer personnel.
• Be part of a project team and participate in on-site system commissioning, building your knowledge and relationship with customers.
• Extensive unscheduled travel within North America for a few days up to a few weeks at a time.
• Ensure customer satisfaction and foster loyalty to the BID Group.

Required experience:

• Post-secondary education or bachelor’s degree in Industrial Electronics, Electrical Engineering, or instrumentation engineering program with a specialization in industrial automation or an equivalent.
• 5 years or more of relevant experience, preferably in the sawmill, pellet, or biomass industry.

General criteria:

• Knowledge of all Rockwell products (Allen-Bradley), Wonderware HMI, FactoryTalk View HMI, SQL database.
• Possess leadership and interpersonal skills.
• Possess strong problem-solving skills, enjoy challenges and work well under pressure.
• Knowledge of basic computer systems.
• Have a good knowledge of English, spoken and written.
• Be available to travel to our clients’ location for periods varying from one to three consecutive weeks.

What we can offer you:

• Direct collaboration with customers and partners on large-scale projects.
• Developing your expertise and remaining ahead of the curve in your field.
• Travelling to new places, meeting new people, and tackling new challenges.
• Large number of attractive benefits as well as a competitive salary.

Every job application is treated confidentially. If interested in working with us, please send your resume. Only those candidates whose application meets the qualifications of the position applied will receive a response.

Thank you for your interest.

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